Local Reviews

Rated 4.9 out of 5 stars based on 2910 customer reviews

Map of Hernando, FL

great survice





Map of Homosassa, FL

Great service-tech on top of trade.





Map of Crystal River, FL

great tec




The service was very quick. The tec was out with in 2 hours from the time I called Bay Area. Very good service and the tec was excellent.


Map of Hernando, FL

Great Service





Map of Homosassa, FL

a/c repair




tech was very knowledgeable of my a/c and performed repairs in a timely manner. Thought that a $1,000 thermostat was a little on the high side. Will us Bay Air in the future.


Map of Odessa, FL

Bay Area is one of the only trustworthy A/C companies in the Tampa Bay Area




Jeff Wood is a great technician and very trustworthy. You know you are not getting scammed into something that is not needed. Love Bay Area for being the #1 A/C company in the area.


Map of Spring Hill, FL

Ok





Map of Inverness, FL

Great service




knows his job, and knows the problem with unit


Map of Hernando, FL

annual checkup





Map of Homosassa Springs, FL

Great service




Technician was very professional and fixed the issue quickly.


great job




It was great service he was a real gentlemen.


Great service!




Fast and Friendly Service! Will definitely call for all our AC needs


Excellent Service




Professional and answered all questions


Serving us for the last 14yrs. +




You have been servicing our A/C for the past 14yrs.on more. Plus in between then you installed a brand new system. We even had you do the Aero seal on our previous house. Back then we had major leaks totaling to about %25 between supply and return air. After then it was reduced down to about %2. Yes we did feel the difference in the house, and in our pocket. Great service, and friendly knowledgeable techs.


Quick reliable service




My older a/c stopped working after a thunderstorm. Bay Area came out within the hour or I would not have made it thru the night. Their repair man, Robert, was so nice and quickly got the unit working. All people I have dealt with at Bay Area are curtious, friendly and reliable. Won't go anywhere else.


Fast Response and Results




Discovered a problem with our AC system in the morning and called Bay Area Air Conditioning. Repairman arrived a couple hours after the call and within an hour had our system running again. He also checked out our system and performed some preventive maintenance while he was here.


Air Conditioner service




Shane did a great job,he answered lots of questions that my wife and I had Please mark your records to send Shane the next time we need service--Thanks


The best of the best.




Top quality service across the board.


Professional Service




Glen has been my service technician a few times. He is always very informative( he explains why something should be done and the benefit derived from the procedure) and professional. I believe he is an asset to Bay Area A/C.


Great service




Technician was very courteous and efficient


Very Good Work. Good Price





Great service




Awesome service, on time, friendly and efficient.


Why I’ve been a customer for 25 years




Bay Area has been my air conditioner installers and repairer for 25-30 years. The equipment they recommend is excellent, and when it needs servicing, they are there. Courteous, fast, dependable...what else could ask for. Today was no exception...great job...thanks.


great service as always




bay area is the best! All your techs are top notch.


Great Service





Great everything




Same business day emergency...called am...scheduled for 12-3...on site on time. Fixed my drain clog, replaced faulty float emergency shut off and back to normal less than an hour.


Excellent service after hours




Glen was at our door an hour after a call late on a Saturday afternoon that the A/C had quit cooling. He had it back up and working in 30 minutes and leak tested it. He went out of his way to show us how to get the maximum out of our system until we returned from vacation. Excellent service.


great service




on time and very helpful explaining our problem and helping to solve it.


Excellent as Usual




Service was performed as scheduled. Cost was included as part of my Silver Service Contract which I like to have as my A/C is now over 10 years old and not covered under original warranty. Technician explained his findings and offered recommendations to help extend the life of the A/C


Repair




The two technicians that came today were friendly & professional. We have a concern that we needed this repair when the entire system was installed less than a year ago. Also, at that time a new air filter was not installed than nor in Feb when the previous one should have been changed, according to the information gathered by the technicians. We’ve always used Bay Area, but these last two incidents are making us rethink if we should engage a new company.


Fast and friendly service




Service man very friendly and quick to get our air back on.


high price for not working




spent 600 dollars yesterday and air is not working keeps freezing up. We are having a new unit put in with you soon but not happy today.


great service fast and courteous





Great Service Early In The Morning




Everything was great


Steve is a service oriented person




I always ask for Steve because of his skill, expertise, professionalism, and friendliness. Steve takes time to answer questions. He treats people with compassion. I believe he truly cares about his customers and about providing the best possible service. Hang on to him. He is a real asset to your company!!


Great Service





Great service




Rob was prompt. Fixed my issue in less than 20 minutes. Great to be in a cool house again. Thanks Rob.


I can't say enough positive things about how this company came to our rescue!




We have a vacation rental home in Crystal River and when the A/C motor went out during opening weekend of scalloping season you can imagine how upset our guests were. I immediately contacted Bay Area and explained our situation. They were awesome. Amy - the Bay Area service consultant - understood our dire situation and immediately went to work to get a new motor shipped in overnight and their technician worked late to see that it was installed and up and running as soon as the motor was received. Not only did Bay Area come to our rescue but their positive up beet attitude put my mind to rest and allowed me to assure my guests that relief from the sweltering heat was on the way. Even with all the special care required to solve our issue, the first quote we received was exactly what we paid. No additional charges for an after hours charge or expediting the much needed motor. We were so pleased, we signed up for their yearly service contract with hopes that we won't find ourselves in the same position twice!


OUTSTANDING. Customer Service




Thank you very much Bay Heating &Air. Unfortunately our home had been struck by Lightening last Monday night. Your service team came right to our rescue as our recently purchased air conditioner was effected by this weather event. Your service man worked diligently throughout the day after the lighting storm to restore and repair our air conditioner. As you well know it can get very hot here in Florida, and last Tuesday was no exception. The repairman was polite, and informed us as to what steps he was taking to get our equipment repaired perfectly. And since our air. Conditioner was under warranty we did not have to pay any money for this Outstanding service. thank you again for your continued great customer service. It really means a lot to us as senior citizens with major health problems. Sincerely, The Godleski’s


Very good great service great job




I would highly recommend


Super fast appointment on a Saturday




My AC was acting up so I called Bay Area AC since they’ve serviced my HVAC in the past and I’ve always been happy with the service we’ve received. The tech came out right away. Prompt, efficient, professional yet friendly, reasonable price.


Service Man arrived on time...did a thorough job. Very polite very neat...Courteous informed me of the condition of the air conditioner. A credit to




Great Service...have been with Bay Area for a long time...Very professional...never had a problem with their service...would highly recommend and have recommended them to others.


Prompt friendly service!




My appointment time was 8-9am.The A/C tech David was at my door at 8:05. He got right to work, answered all my questions, explained what we was doing as I asked..... because I was curious. He was very courteous and knowledgeable. This company was earned a new customer! AND, I called on a Tuesday and they gave me and appointment for the upcoming Saturday at 8am. Just what I wanted!!!!


Service was good. Arrived the same day I called.




Seem to know what he was doing and took care of the problem.


That’s why I’ve had BayArea for over ten years.




I appreciate your company’s commitment to service and their customers. Shane showed professionalism and knowledge in his service performance. He is truly an asset to this company. Thank you BayArea.


great service




technician arrived in the time frame given to me and did his job quickly.


SERVICE CALL




Excellent service keep up the good work give the tech a raise


Great service





Fast response




Were extremely attentive n courteous,


Great Service & on time





Thorough checkup




Hard to judge with only one estimate


Awesome Service




The tech was professional and very thorough


On time




Tech showed up on time, determined the service was not needed, covered by contract!


Fast efficient service




Lisa Patricoff, the customer service rep, was very friendly, helpful, knowledgeable, and efficient! She was able to get a repairman to our house in around an hour and he was able to repair the AC unit in under an hour on a very hot day. Great job by all !


MC




Very good service


Great service, great value !!




Service Tech Ben was absolutely outstanding. Very knowledgeable and extremely nice. Ben was familiar with our AC unit since he has been the service tech at our home for many years. We wouldn't want any other company or person taking care of our AC needs.


Great service!!!





Arrived on time and was courteous.





Great Setvice!





Great Service




Pete knew exactly what my problem was unlike other companies I had contacted.


Excellent Service




I can not say enough about the technician, Jeff. He was professional, friendly, and knowledgeable. He also explained some different things about the unit I was not aware of, and I would have no problems in having his expertise again, should I encounter any more issues.


Great service, excellent and hard working person





excellent, knowledgeable service. courteous prompt and efficient





Great!




Shane is awesome! Very nice guy n very thorough n does the job right the 1st time!!


Home Owner




Jeff is a warm heart person. I can talk to him. as soon as, I tell him the problem. He already has idea. He knows the Air-conditioner from inside out. Now we can enjoy the cold air at hot summer days. Thanks again JEFF Sydney Lee


OK!




OK, very efficient, knew what they were doing.


Great service




Prompt service. Good price


VERY FRIENDLY, COURTEOUS AND PROFESSIONAL





Great service on a Saturday





Great technician!





Great company




Having your system go out at this time in FL is miserable! Jeff (tech) was prompt, friendly and honest. I highly recommend this company.


Knowledgeable Service Personnel





Good Place to do Business




Happy with the fast service.


Fast response





great service




came out late at night when he never got the first call you put in our a/c it's been great ever since


Great Service!





knows what he is doing . very polite .




I think you need more like him


Quick response, quick repair, friendly service man “Mike”. Thanks




Glad we are with bay area


Trust with Pete able to ask questions always polite and helpful. Does good job! Did have a 3 week wait but they made sure all was ok with unit and ga




See above oops


Second time we've had this Tech. Very professional, knowledgable and proficient .




Entire system was thoroughly checked and certified. Done in reasonable time frame with no mess or drama.


Good, efficient, friendly technician.




I needed help with my new thermostat. My tech walked me through how to make the changes I wanted to know about. He finished the job in the allotted time and was very professional.


Robert was excellent in all aspects job performance





Good service, very pleasant.





Great




Robert Hirsch is very professional, knowledgeable, and helpful. Great representative of the Company!


Top notch service!




Bay Area has been our A/C service repair company since we moved here 3 years ago. Always great and efficient service. Shane was here today and was both quite knowledgable and quick to fix the problem. Another COOL day in our forecast. Thanks Bay Area.


Nice person





Good Service




Service Tech was on time and was very professional. No problems experienced at all.


Great Job and Low Price!




My service man was extremely through, even waxed my unit! He was extremely friendly and courteous and I felt it was a deal for the price! He also told me how to take care of the unit with regular maintainence. I would like you to make sure Jeff Myers is my regular serviceman! So glad I called Bay Area! God Bless! Katie


Great service




Service tec. Very knolageble and perfesonal


Very knowledgeable employee




Employee wasn't able to diagnose problems because of ice on coils. Someone will come back tomorrow


service was very thorough.





Great service, very professional




Rob's knowledge regarding air conditioning is exceptional. He worked swiftly and accurately to troubleshoot and repair my unit. He is a quality individual. My unit was repaired the same day I called to report the trouble.


GREAT SERVICE




HE DID HIS WORK VERY WELL,


Service was good. Arrived the same day I called.





Good service but your answing service is not up to par





Response from Bay Area Air Conditioning-New Port Richey:

We sincerely apologize for the confusion. We just contracted with a new answering service and they dropped the ball. At Bay Area customer satisfaction is a must - we have contacted the company and they are making changes at their end. Thank you for you understanding. David S. Hutchins, President


excellent





Respectfull,knowledgeable




He called ahead as promised. He found the issue, made the correction & answered all my questions. Unlike my previous experience with your company, he knew what he was doing.


Quick and direct





great professional service





Great service




Steve is the best. He always ensures that everything is set up and working correctly.


Awesome service




I wouldn’t call anyone else. This was my first experience with them and I already saved their phone number in my phone as the only ones to call. In and out fast, very professional. They explain what’s going on as they work and I stayed very confident in the techs ability. Awesome work.


Wonderful service and price




Professional and caring


As alway excellent service




Great service


Very thorough, friendly, and helpful.





A/c off on a hot day.




Great job. Had the problem identified on the phone. Came over and fixed it in 10 min.


Have service contract.. Service is the very best... None Better.





Excellent Service





Excellent service.





what we expected the best!




one reason we use bay area is because of jeff we have BONDED !!!!!


Quick response




Very happy with Bay Heating and service personal.


Prompt and efficient.





Quick Response!




Our unit system is just under 2 years old. We most recently had a large power load that took out the board. A new one was quickly ordered and in a timely fashion it was replaced. The technician was so helpful and answered all of my questions.


High price ! Great service





They made me cool again!




Amazing people! They were fair, honest, and very fast. My air conditioning was back online very quickly and very affordably.


excellent service





excellent service





Responsible Technican




Good company, qualified employees


Great service




Technician checked AC unit and found it to be working good after I was told by another company that the compressor was bad (unit only 6 years old). Appreciate honesty!!!


He did a great job.




It was considerate of the company to call and let us know that they would arrive earlier than scheduled.


Great Service!





Great service, Rob always does an awesome job.




When we called Rob knew exactly what the problem was and the part that was needed. It is wonderful to have someone who has the knowledge and insight Rob has.


Fast service. Price was good





Excellent service





Great service!





peter was great!





Great service




Courteous,knowledgeable friendly!


Great service





Good Service





Great Techician





Excellent service!




Technician was very professional, friendly, and great personality.


Great service rep




All glad to see Thomas show up as the rep to fix any issue we have


Bay Area AC is the best!




We feel our air conditioning needs and service are in great hands with Bay Area AC and in particular their representative, Pete! He keeps our Carrier unit in top working condition and efficiency


fantastic and helpful




Robert went out of his way to make sure our system was clean and in good shape:)


i trust bay area,fair price,and very friendly.give credit to the lady on the phone also




on time friendly, we love jeff !!!!


Wonderful service




Our air conditioning unit was not working correctly. I called the the service company left by the previous home owner. I was told that the compressor was gone and it needed to be replaced or replace the entire unit. Our neighbor referred us to Bay Area Air- I called and someone came out that day( this happened on a Saturday)- it was a “fried”wire and the compressor was fine. Once replaced, the unit started working. I am very grateful for the referral from my neighbor and will Definitely use Bay Area and recommend their services- the price difference-$50 for the wire repair +the service call versus a little under $3000 for a new compressor!’


World class Service all the way




Office staff were friendly and courteous and professional. Appointment made with no problem. Technician arrived on time as promised. Technician professional and efficient, really knew his job. I was impressed that All parts required to complete the repair were available on the van. No lost time due to needing to get parts. Very happy to see them show up and fix my problem As the inside temperature Was 85° and still going up.


Excellent AC service




Did a great job. Just wish the cost of the filter wasn't so Dear.


Great service. excellent equipment




We specifically requested Rob as the servicing technician. He is so knowledgeable and efficient. A great asset for your company.


service and technician were e xcellent





Outstanding Service . very very detailed diagnostics . big issue,quick easy fix




Very detailed inspection and testing saved me $250 for a repair that another company said I needed - that I did not need. Thank you!


Great!





Excellent Service




Fast, friendly and top notch service. Technician went above and beyond to inspect and service my system.


Great Service




Second year for Mr. Shangin service visit for Spring checkup. Service is top rate with this knowledgeable and conscientious tech. Look forward to seeing him again next year.


Great, Fast Service




I have been dealing with Bay Area Air Conditioning since we bought our home in 1998. The service is unbeatable. Whenever there is a problem with our air conditioner, they come up the same day and work with my work schedule. Robert, the service tech, has been coming up here for repairs on and off for the pass 20 years. He is not only good, but also friendly. It says something about a company when you continually have the same techs coming to your home.


owner




Found the problem.


Great tech and service





Robert is the best tech ever




Our AC went out on the holiday. I called the next business day and they immediately got us on the schedule for service. They told me the name of the tech and approx time of arrival the tech called when he was 15 minutes out. He was reliable and truthfull A big plus for older people. Highly recommend Bay area


Sweetpea




Rob is very thorough and professional


great service




friendly, expert service


Prompt service




After a day of no A/C, BayArea came to the rescue. They arrived after hours at no additional cost (because I was a new customer). The tech was friendly and knowledgeable. He answered all my questions and got us back up and running as soon as he could. I have a 22 year old Rheem unit with a burned out motor, which he replaced in less the 12 hours. Nice job all around.


Very happy with the price and the service was outstanding




Was with bay air for 17 years, away for 3 , glad to be back.


Superb!!




I had a last minute service call needed before I moved out of state. Bay Area went out of their way to get a technician to my house so that I could leave on time. The technician was courteous, very informative, and most of all, polite. I am so happy that I chose Bay Area to install this unit, I wouldn’t want to do business with any other company. Great job Bay Area! Thank you!


RUSSELL P. DEWING





Very good.





great service




The gentleman that did the service was very polite, I felt this was the best service I ever had on my yearly service


Totally reliable service




Have always been impressed and satisfied with Rob’s knowledge and clarity of explanation. Totally professional and great personality!


Prompt Service




I’m so glad the problem could be resolved within hours of calling. Dave, the tech was very responsive and knew exactly what needed to be done. Why the system had a problem 1 month after annual service is still a question.


Great Service





Outstanding Service




Rob has serviced my AC for more than nine years. I will continue to request him for service as long as needed. Excellent AC tech.


Great service





Great service...He was very polite and answered all my questions...Very polite worker, an asset to your company...Wish all were as professional as h




He arrived on time and was very cordial...Very nice and went straight to work...He seemed to be very knowledgeable about what he was doing and was very polite...Nice to see service people who are polite and kind...It was hot day and he worked on ....


Professional Techs, Expected results




On first visit got AC working but did not have part on truck to finish job. Second visit was the nx day & another tech finished the job. Both techs were professional & social.


EXCELLENT SERVICE




THE SERVICE TECHNICIAN WAS VERY POLITE AND KNEW HOW TO GO ABOUT HIS AGENDA. HE SEEMED VERY RELAXED AND EXPERIENCED.


Service call




Carrier air conditioner was installed 7 months ago a loose wire caused it to stop working technician found it immediately Apparently it was not connected properly at the factory Problem solved and working properly


Great




Very Nice man - glad to see him again.


Great Service




Good job, on time and very professional.


Efficient and Knowledgeable




Our technition was very helpful in servicing our product and answering our question. Very professional.


Competent and caring service




Jeff explained things in a way I understood, was efficient and pleasant.


Great service!




Bay Area Air is always quick, courteous and through to service my air conditioning unit.


Great service





Fast service and knowledgable tech




In our opinion Steve the tech is the best. When we first got the new unit in Nov we had a call every day to bay area and no tech could resolve the problem . Steve researched and found how to remedy the situation and had to explain it to the other techs. Steve is the Best Of The Best


Great experience.....................




I had a home full of company when the A/C went out, Bay Area got me up and running to make our experience bearable.........Thank You Steve and Bay Area


Exceptional Service




David was very informative and able to help with all my questions, being Im a new business owner and new to having a central air unit. He is an asset to your company.


great service. Steve is professional and knowledgeable. Work done right the first time.





Great service




We call and you come !!


Outstanding service by Shane -- Unacceptible by scheduling!




Shane was knowledgeable, highly competent, efficient, and personable. I could not ask for better home service. The service scheduling was none of these things. Scheduling contacted me on Tuesday, made my annual appointment on Thursday for 1400 hrs. Nobody showed up so at 1600 hrs so I contacted scheduling and was told some body would be coming. Nobody did or called. Next morning scheduling denied I even had an appointment! Said I must have called another company!! Totally unacceptable. Like I forgot having Bay Area Air for over 25 years??


Can’t expect better service




Service tech arrived same day as call for a fan not working properly. After testing the circuits he quickly determined the fan motor was on its way out. He didnt have one on the truck but the next morning another tech arrived, retested the motor to be sure and installed the new motor in a half hour. Great service.


Most thorough cleaning




With my old ac the annual cleaning/inspection was always complete within 45 minutes. This was a more thorough inspection of all units. The price was always higher.


Ben





as always, prompt aervicw





great knowledgeable





great service




Technician very pleasant and did an excellent job.


Confused




We called for service and Matt came but he told us he could not clean our wall Unit because it was a two man job. Steve cane one week later and was able to do the job by himself. If Steve was able to do this alive why was I without my air conditioning for another week.


Impressed that Pete arrived within a few hours of my call.




Have always been happy with Bay Area service. That’s why I called today. Happy again.


Great Service




My unit broke and they were there in a few hours. Excellant


Best Day Ever!!




We had been without our air conditioner for three weeks and the company we were dealing with didn’t seem to care that we had no AC for that long! When your technician came in he evaluated and was here for literally 6 to 7 hours did not leave till almost 9 PM but he made sure that the air was on when he left he was so dedicated to getting that air on for us. We so appreciated it and he was extremely nice and knowledgeable a godsend thank you so much !!!


Shane was awesome




Shane went above and beyond cleaning my a/c unit.


Great Service





VERY THROUGH AND CONSCIENCE





Great service, again




Always been treated fairly, so I keep coming back


Excellent service




Great service for annual maintenance on AC unit.


Service good and timely.




Representative arrived shortly after call was placed and fixed the problem very quickly and efficiently.


Great service, very reasonable price




Pete was very thorough, did a great job, very nice to talk to.


Great Service




Jeff did an excellent service job and was very informative about our current unit, it's age, and what to expect from it in the future.


Great Service




Tech was on time, courteous and professional


quick, efficient, knowlegeable, and reasonable




Really liked Shane and hope he will always be the one doing our yearly maintence check or any other needs our unit might need.


Done under contract. Time will tell.





Made My Day!




Being a church, we have limited funds. We are essentially spending money people give to Jesus so we don't have a lot of it. Ever since the AC stopped working this weekend, I have been praying for a simple and affordable fix - done quickly. Robert answered our prayers and we have AC and did not have to ask the congregation to look for money to pay for it. Thank You So Much! Have a Blessed Day!


Great service




Peter was efficient, explained problem thoroughly, friendly


Great service!




Prompt attention when service is needed!

2018/07/18