Local Reviews

Rated 4.9 out of 5 stars based on 3083 customer reviews

Map of Brooksville, FL

Responsive and Honest




Twice in the last 13 months my HVAC system has gone down. When it went down the first time I called the company that installed it. They couldn’t get to me for a couple days. So I called Bay Area Air Conditioning. You were out that afternoon. You found that the company that installed the air handler installed an extra shut-off switch, removed it and the system worked fine. I was only charged the service fee. 13 months later the HVAC system goes down again. You respond within a couple hours and find a loose wire to be the cause of the outage. Again. You just charged the service fee. Thanks for the timely service. Thanks for not ripping me off.


Map of Beverly Hills, FL

Great service





Map of Yankeetown, FL

Excellent service




Mike could not have been nicer. Called this morning, was told They could not be there until afternoon, Mike was there by 11:00!


Map of Tampa, FL

Terrific service!




Wow! So pleased with the service I receive from Bay Area. Several months ago I had them replace an old unit. Pat was a terrific sales person. This week my other unit went out. The customer service team had Robert out in no time. I was prepared to buy another unit, but Robert was able to repair what I have at a nominal cost. Honest, reliable and efficient. Highly recommend.


Map of Spring Hill, FL

Happy




Called when you opened. The tech was their a couple hours later. Diagnosed and fixed the problem. Price was fair! That’s excellent service as far as I’m concerned! Thank you!


Map of Citrus Springs, FL

Thank you!





Map of Crystal River, FL

Fast service




Thanks, Mike, for your concern when our a/c quit running...you were able to get it fixed within a day. We really appreciate it!


Map of Trinity, FL

Excellent Service as Usual




Replace a 10 year old compressor. Lucky that it was still under warranty.


Map of Dunnellon, FL

ac motor replacement




very prompt called a.m/tech diagnosed problem p.m. next day tech installed new parts. price was much higher then expected.it was flat rate/versus parts +labor .waiting for itemized bill for ins. purpose.


Map of Inverness, FL

great service, on time, and very friendly and explained all





always awesome




very professional, curtious, trustworthy, polite


Great service at a fair price as usual




Pete is great. We hope he works forever


Fast response and excellent service





Good Service





EXCELLENT SERVICE,AS ALWAYS!!!




Mike was GREAT!! He was very polite & knowledgeable!! He went above & beyond to get our air back-up & running!!


Good, and prompt, service. (as usual)




Glad we have Bay Area. They take care of problems (the few that arise) quickly. Congratulations to Bay Area. Your hiring policies must be very good. All of the personnel who have ever come to our house have been knowledgeable, efficient and pleasant. Thank you.


Came fast and great price




I called with a problem with ac and Steve showed up within 2 to 3 hrs. Checked outside unit and fixed it in 10 minutes. Bay Area AC always comes fast and their prices are great. Thanks Steve and Company.


Thanks for the help





Quick Service




Courteous, Friendly


Great Service




Glen has serviced our present AC unit and previous unit in the past. He is knowledgeable and shares tips with us regarding hoe to keep the unit operating without any problems.


Great service




Jeff was very knowledgeable


Great service




We are back home in Wisconsin. They were willing to work with our neighbor to get our ac unit working.


Great service





Rob is one of your best techs




Great


Amazing Customer Service, Super Company!!




Bay Area has been and continues to be a great company! The employees, product and service are awesome and I highly recommend them to everyone!


Great service





Prompt, courteous and kowledgable





Bay Area is OUTSTANDING !!!




I would not do business with any other A/C company. Bay Are is, again, OUTSTANDING !!!!!


Super




Pete is the best. Bay Area as well. Fast service.


great service price better than i thought it would be





Great company, wonderful staff





Bay Area continues to provide great service




The tech was on time and was able to quickly diagnose and repair the electrical problem with our A/C unit.


came right away did a great job





Fantastic service





Great service





Quick and friendly but costly service




The service was prompt and resolved the issue, I would give the serviceman 5 stars, but the labor charge was quite high for the work done, especially when added on to the service call charge.


Excellent Service




Fast, Friendly and knowledgeable!!


great service and more than reasonable price




Everyone was so nice and professional and I'm soooo enjoying my cool air. Thanks!!


Fast




Keith was great he knows what he is doing. Thanks


Great after hours service




Called on Friday afternoon after hours. They said they would be here in about an hour. They were and he was extremely nice and knowledgeable. Didn't seen to matter to him that it was overtime. We did just have the unit serviced about a month ago so we were a little curious on why it stopped up so fast.


Thomas was the best!




He solved a problem we have had for years! He fixed it and we are still in awe of how much quieter our air is now. Unbelievable! We want Thomas every time we need help with our AC! He is an asset to this company, he is knowledgeable, he is efficient, he takes the time to solve the problem at hand and he explains the issues and explains how he will fix it. Excellent job Thomas!


Great Service and ahead of schedule





The service s great





Bay Area Service Review




Steve is a great service technician. Very professional.


excellent service. JEFF WAS INFORMATIVE AND FRIENDLY.





Service could not have been better. EXCELLENT JOB




I called, service man was there within thirty min . Found that I needed a new motor. None on hand. Had to go to Ocala to get new one. Returned within two hours and installed new motor. Everything completed within three hours. That is why I use Bay Area heating and air conditioning


Great service always. Been a customer for years and always satisfied 👍




They are always helpful and provide great service.


Great yearly service




We use Bay Area since we moved into this home for yearly service. They are always professional, clean and tidy. I am sure that we will have them replace our unit when the time comes.


great service




Always happy with the service


Wonderful service




Your serviceman Jeff is definitely an asset to your company. His cheerful attitude and attention to detail made this repair a pleasant experience. Thanks


speedy service and great job!





Excellent service




Technician was very thorough in explaining the working of the air conditioning system, thermostat, and proper maintenance.


maintenance performed





Showed Up On Time




We use to get a written summary at the end of the visit (annual maintenance), this time we didn't receive anything, not even by email. I find this very unsatisfactory..


Serviceman explained problem l





Skilled installers




The install technician's were very knowledgeable and efficient installing the A/V Heat Pump.


Great Service




Rob is an expert and professional


Great Service!!




I am very happy with this service, especially since it was necessary on a holiday weekend. Mike identified the problem immediately and replaced the appropriate parts in a timely manner. He was friendly, professional and restored my A/C. I am so thankful!!!


Great job, very informative.




Mike Barry was very quick and efficient. He explained the problem and rearranged the drain piping to prevent the same problem from happening again. He was very friendly with a good sense of humor. Serviced my mini split unit and did an excellent job of cleaning up the work area.


Great Service




Shane Killeen was very thorough. He explained everything he did and he was very friendly.


Pete is very professional and pleasant.




I'm very pleased with Bay Area been with them for 20 years and they do professional work. Their employees are excellent and represent there company very well.


Excellent Service




Being snowbirds an in upstate NY right now we really appreciate the prompt service from Bay Area. We have friends in Walden Woods how watch our property an notified us our AC unit was not working, called Bay Area and you were there within one hour.. I new when we purchased our new AC unit from Bay Area three years ago this was the Company I wanted to deal with. Thank You again Ed Goodwill


Great Service




He really knew what he was doing. Found the problem in a flash.


Wonderful prompt service





Great service Robert = Thank you for being who you are. Honest and knowledgeable




Great service Robert = Thank you for being who you are. Honest and knowledgeable - Couldn't ask for better service - PERFECT t!!!!!!!!


Air blower died. Fast great service with a smile!




Glad we went with Bay Area. Great service! Thank you very much!


great service and honest appraisal of problem





Outstanding service!





Service was excellent




Jeff was very efficient and had the problem fixed in a short time,


Good, and prompt, service.




The service man arrived in less than an hour after my call to report a problem. He was efficient. He analyzed and corrected the problem in lass than a half an hour. In addition, he was personable, even humorous, and, overall, a man I would like in my employ.


Great service




Prompt service. Checked the unit out thoroughly. Had popped a circuit breaker. Very nice worker.


I am impressed




A/C wnt out early evening, called Bay Area and they had someone out before 9 pm. I was happy even if I had to wait until next morning for relief.


great technician,knows his trade




Fast service, David knew the exact problem, fixed it in 10 minutes


Great Compny




We were out of town when our system failed. BAY Area stepped in and handled everything like true professionals. Highly recommend for any and all A/C work!


Great service




Very thorough. Explained everything.


Awesome sevice




Great service and great tech.


Great personality. Great Service





Great Service




Service was excellent they even came back out when there was a issue


Condensate Drain Plugged





Robert does a great job!!




Very knowledgeable !!


Great sevice




Worked hard to fix and showed up fast.


Great job as usual!





Incredible service.




We have had Bay Area for about 15 years. Always been here when needed, always a great price. Highly recommended.


Always love the service





Good Service




I have an annual contract and enjoy getting things checked out with just one annual phone call to schedule a visit. I find the service professional and I feel confident in the information shared.


When tech, Don Kemp, returned to install the part he did it efficiently He then instructed me as to how to adjust the temp both for cooling & heating




Have been with Bay Area AC for years and am very satisfied with the service and technical support


great service





great service




the service people are great


Fast Service




Jeff did a wonderful job. Got our air conditioner going and explained what the issue seeds and what he did. He was very friends and polite.


perfect experience





EXCELLENT




Fast, excellent service again! I don't know where they find these guys. Been using Bay Area for years and have stayed with them for a reason! Highly recommended.


Outstanding Customer Service




The support given by the company and customer reps is second to none. The response when problems arise are why I continue to have them service and replace units as needed.


Emergency Service




Fantastic service. Tech. was polite, helpful and tolerant of my many questions. He was very knowledgeable.


Real good service




Technician ( Steve F. ) is top notch, knowledgeable, friendly and gets the Job Done Right! He has been servicing our equipment for years. Bay Area is very lucky to have people like Steve in their employment. He’s No. 1 in our book. Thank you Steve!}


great service. great response time




ac went down. the repairman was there within 4 hours ascertained problem. went extra mile to fix.


GREAT SERVICE




Pete Costanza has serviced my ac for over 15 years and he is as dependable as the air we breath. He is honest, knowledgeable and dependable.


GREAT SERVICE




Jeff was here to help restart my ac within 30 minutes of my phone call. He was very accommodating and had the unit working in a very timely fashion.


Great Installation, but long wait.




Two week wait without AC before installation.


Awesome!




Your other techs were polite and competent, but Steve is in a class all to himself. I hope he has fixed this drain problem once and for all. Thanks.


Great service





Prompt friendly and knowledgeable service





Relieved to Find an Honest Company




First called Bay Area last year because air compressor stopped working. Tom came the same day and fixed the problem quickly and economically. Tom told us that our system was 12 years and that the life of the unit was about 12 - 15 years but that the system was cooling fine. Tom was very courteous and made a good impression for Bay Area with us, Steve came on July 31, 2018 because our system stopped. It was the fan and we needed to have a new fan put in. We went over our options with Steve and decided that because of the age of our system and frankly, it was an inefficient one, that we would purchase a new system. We are very happy with our decision and the installation went without a hitch.


Great service awesome price





Great Service from Shane K.




Shane came to my house twice, and great service for both times. Would love to work with him again when we need a/c service in the future. He's a nice guy and very knowledgeable at what he does.


Your service was great and price is good that you give the price before the work is done. Thank you for that





Glad I got the call to set up an appointment to have my unit checked under my contract. The tech was pleasant and informative.





Annual Inspection & Cleaning




We have used Bay Area for over 10 years and find their techs to be knowledgeable and friendly workers who don't mind having the home owner watch them do their job. We will continue our contract for another year.


Outstanding service




Bay Area service has always been excellent but today was exceptionally quick and responsive. The technician arrived within two hours of my phone call, and fixed the issue promptly and completely.


Same day service, Tech was prompt. Did not try to sell me things I didn’t need. Fixed the issue I was having. Very kind and informative m.





Condensate line clearing




Excellent job clearing out both condensate lines and interacting on how to maintain going forward. Very courteous.


Great Service




Rob was excellent as usual. Figured out the problem within 10 minutes.


Quick and reliable service




Very happy with Bay Area A/C and they always exceed my expectations


Quick reliable service and fair price for repairs!





Great Service





Homeowner




Mike was courteous and professional and provided quality service. We were pleased with him and the fast repairs to our system.


Professional




On time


Great service




A hot night and Jeff was working late. We were very appreciative of his coming to fix our A/C before end of his day. Great job!!


Very prompt and professional service





Happy Customer 😀




I called Bay Area for the first time, to do routine maintenance on my HVAC yesterday. Service tech Glen was very professional and courteous.... Respectful of my home and his work was clean. He explained what he had done and found, answered any questions I had and provided helpful suggestions for better efficiency. He also took the time to give me some information on the purchase of a new unit in the future. I felt very good about the service, quality of the work and Glen's knowledge of the product. I will be sure to contact Bay Area for all future HVAC needs! Thank you again Glen!


gs





Fast on time service , well pleased.




Great service


great service




shane goes over and above to explane what he is doing and has a pleasant attitude would like him as are regular service man


Great service. Excellent help in helping me to select the right product




Excellent help in helping me to select the right product for us and in getting us set up. Really nice to have someon who knows us and our home and and cen give us the right advice. And we were even out of town when the system failed and could not be fixed, but we were up and running 2 days after we got back with a brand new unit.


great service





very fast service





Annual Service call




Shane was congenial, delligent, thorough, expedious. Overall great job!


Great service




I always enjoy the friendly service i get from the employee..


Once again Mike came through for us....replaced motor for us...very professional service




Mike is a great repairman....


Responsive, dependable.




Our still under warranty air conditioner stopped working. A service representative was dispatched quickly and was able to diagnose and fix the problem immediately. No charge. Can’t get much better than that.


great service





Fast Service




Bay Area tech was able to come right over since our air went out late afternoon. He was very knowledgeable & fixed the problem. We are in our late 70 's & appreciate prompt courteous service which was provided due to our medical problems.


Mike was very helpful.....even tho the main office was closed because it was after 5pm....




great service from Mike...did what he could...


Shane was fantastic!




Shane was extremely helpful, knowledgeable, and through. He arrive quickly and installed an entire new motor in lighting speed! He was also very polite and funny.


Fast service call




Tech did a great job fixed Clogged AC drain in Less then 5 minutes Thanks again Bay Area Ac


Great service





Best A/C Technician at Bay Area




Excellent !


Fast efficient service. Very knowgeable technician.





Great service





Great service, & technician!!!




Very knowledgeable, good teacher.


Service Review




Great service. On time and done quickly. Knowledgeable service tech. He was professional and very friendly.


Great Service





Great response, quick repair.




Steve was very professional. Appreciate his timely arrival and quick troubleshooting and repair. He provided much needed cooling on another hot Florida day! Well done!


Air conditioner repair




Jeff Wood was awesome and very helpful. Thank you Jeff!


Prompt service call.




Excellent overall service.


Great customer service.




Jeff the technician was so friendly. He was so thorough with my air conditioner check and spent timeexplaining eveything to me. I am needing a new air conditioner soon and he sent an estimate for a new one while with me. He did not push or feel like a saes man. Very nice! Live BayArea.


Bay Area Sir Conditioning Service Review




The service provided by Bay Area Air Conditioning is over the top. Their service personnel exhibits the professionalism that most likely comes from the "TOP" down. The job performed today was (as usual) excellent. Personnel was courteous, knowledgeable and efficient. Could not ask for anything more!


Great service from D avid




David did a wonderful job .Been with Bay Area for 17 years now .H e is the best.


Awesome Service!!!!




Shane was very professional and Courteous.


Good service which was timely, responsive to the problem, and corrective to that problem. Great service which was covered under warranty. thank you





Good service





Great Service





Great service!




The service tech, Mike Barry, was on time and fixed the problem right away. More importantly, he took the time to make sure the condensation line was draining properly. It was not, so he did not leave until it was fixed roght, and then checked back with me the next morning to make sure it was properly working. Outstanding! Thank you.


Great service




We had a great experience. Robert showed up fast, diagnosed and resolved the problem quickly and had us back in the cool in no time. Highly recommend them!


Wonderful service on a weekend




Losing my a/c on a Sunday was bad on a very hot day. I called Bay Area hoping they had emergency service. The tech, Mike, had many calls, but managed to get to me quicker than I expected. He was very nice and found my problem quickly. All Bay Area techs are first class.


Great service




Our thermostat had a system failure error message. This was a Saturday PM. When I called Rob said he could come ought within the hour. Since it was dark I asked if he’d like to come in th AM so he could see what he was doing outside. He was more than happy to come right away but appreciated being able to come in the AM. He is very much an asset to Bay Area AC


Great service.




Very good response.


Always great service




We’ve used Bay Area since 2001, have never had even one complaint. One of the only companies I will recommend.


Jeff was awesome. We knew he was a good man because my Guard Dog/ Service Dog likrd him.




I will say that soon as my Serve with Superior runs out we would like to do the Service Contract with you. Thank you and let Jeff know we are very satisfied with him.


exelent service and really great guy




Bay area is the best. Every one was friendly and professional. The service was performed in a timely manner. I am very pleased and satisfied. Thank you.


Fine job




Shane arrived within the time specified & changed the filter quickly.


I was very impressed with the quick service Shane was a great guy explained everything clearly to me.




I am very grateful that they were able to get a person out to me sooner than later because of the contract best thing I ever did was get that contract


1990's Air Conditioner




I appreciate your expertise and advise on our 1990's unit. The repair was our best alternative at this point. Your service provider gave us good advise. Our experience reaffirms why we stay with Bay Area.


Very good service. We've never any had a bad service experience in all the years we have been with your company.




d serviced He called ahead of time and arrived at our house shortly thereafter. Very pleasant,organized, and efficient.


Great service, very professional and great price!




We are thoroughly satisfied with the immediate service we get from Bay Area, not only are they prompt but professional and extremely knowledgeable! We recommend them every time!


Great service all the time .Been with Company 17 years now




David really does a excellent job .I AM SO HAPPY WHEN I GET HIM.


Fast service




Have a yearly contract. So far, great service and problems resolved.


Great service,but yearly





Great




Job well done air conditioning working fine till we put in the new unit.


Exceptional service




Gave good recommendations and tips on concerns and questions .


Great explanations




Told me of problems and why and made sure I understood it


Thanks! Great job.




Prompt investigation of a concern I had.


Six oh five service call




Technician showed up with in an hour and knew the issue immediately.


Great service, didn't take long to fix




Very polite service man (knows his job and very efficient)


great survice





Great service-tech on top of trade.





great tec




The service was very quick. The tec was out with in 2 hours from the time I called Bay Area. Very good service and the tec was excellent.


Great Service





a/c repair




tech was very knowledgeable of my a/c and performed repairs in a timely manner. Thought that a $1,000 thermostat was a little on the high side. Will us Bay Air in the future.


Bay Area is one of the only trustworthy A/C companies in the Tampa Bay Area




Jeff Wood is a great technician and very trustworthy. You know you are not getting scammed into something that is not needed. Love Bay Area for being the #1 A/C company in the area.


Ok





Great service




knows his job, and knows the problem with unit


annual checkup





Great service




Technician was very professional and fixed the issue quickly.


great job




It was great service he was a real gentlemen.


Great service!




Fast and Friendly Service! Will definitely call for all our AC needs


Excellent Service




Professional and answered all questions


Serving us for the last 14yrs. +




You have been servicing our A/C for the past 14yrs.on more. Plus in between then you installed a brand new system. We even had you do the Aero seal on our previous house. Back then we had major leaks totaling to about %25 between supply and return air. After then it was reduced down to about %2. Yes we did feel the difference in the house, and in our pocket. Great service, and friendly knowledgeable techs.


Quick reliable service




My older a/c stopped working after a thunderstorm. Bay Area came out within the hour or I would not have made it thru the night. Their repair man, Robert, was so nice and quickly got the unit working. All people I have dealt with at Bay Area are curtious, friendly and reliable. Won't go anywhere else.


Fast Response and Results




Discovered a problem with our AC system in the morning and called Bay Area Air Conditioning. Repairman arrived a couple hours after the call and within an hour had our system running again. He also checked out our system and performed some preventive maintenance while he was here.


Air Conditioner service




Shane did a great job,he answered lots of questions that my wife and I had Please mark your records to send Shane the next time we need service--Thanks


The best of the best.




Top quality service across the board.


Professional Service




Glen has been my service technician a few times. He is always very informative( he explains why something should be done and the benefit derived from the procedure) and professional. I believe he is an asset to Bay Area A/C.


Great service




Technician was very courteous and efficient


Very Good Work. Good Price





Great service




Awesome service, on time, friendly and efficient.


Why I’ve been a customer for 25 years




Bay Area has been my air conditioner installers and repairer for 25-30 years. The equipment they recommend is excellent, and when it needs servicing, they are there. Courteous, fast, dependable...what else could ask for. Today was no exception...great job...thanks.


great service as always




bay area is the best! All your techs are top notch.


Great Service





Great everything




Same business day emergency...called am...scheduled for 12-3...on site on time. Fixed my drain clog, replaced faulty float emergency shut off and back to normal less than an hour.


Excellent service after hours




Glen was at our door an hour after a call late on a Saturday afternoon that the A/C had quit cooling. He had it back up and working in 30 minutes and leak tested it. He went out of his way to show us how to get the maximum out of our system until we returned from vacation. Excellent service.

2018/09/23