Local Reviews

Rated 4.9 out of 5 stars based on 2823 customer reviews

Map of Homosassa, FL

Great Job and Low Price!




My service man was extremely through, even waxed my unit! He was extremely friendly and courteous and I felt it was a deal for the price! He also told me how to take care of the unit with regular maintainence. I would like you to make sure Jeff Myers is my regular serviceman! So glad I called Bay Area! God Bless! Katie


Map of Hernando, FL

Great service




Service tec. Very knolageble and perfesonal


Map of Hernando, FL

Very knowledgeable employee




Employee wasn't able to diagnose problems because of ice on coils. Someone will come back tomorrow


Map of Beverly Hills, FL

service was very thorough.





Map of Crystal River, FL

Great service, very professional




Rob's knowledge regarding air conditioning is exceptional. He worked swiftly and accurately to troubleshoot and repair my unit. He is a quality individual. My unit was repaired the same day I called to report the trouble.


Map of Spring Hill, FL

GREAT SERVICE




HE DID HIS WORK VERY WELL,


Map of Hernando, FL

Service was good. Arrived the same day I called.





Map of Spring Hill, FL

Good service but your answing service is not up to par





Response from Bay Area Air Conditioning-New Port Richey:

We sincerely apologize for the confusion. We just contracted with a new answering service and they dropped the ball. At Bay Area customer satisfaction is a must - we have contacted the company and they are making changes at their end. Thank you for you understanding. David S. Hutchins, President


Map of Crystal River, FL

excellent





Map of Hernando, FL

Respectfull,knowledgeable




He called ahead as promised. He found the issue, made the correction & answered all my questions. Unlike my previous experience with your company, he knew what he was doing.


Quick and direct





great professional service





Great service




Steve is the best. He always ensures that everything is set up and working correctly.


Awesome service




I wouldn’t call anyone else. This was my first experience with them and I already saved their phone number in my phone as the only ones to call. In and out fast, very professional. They explain what’s going on as they work and I stayed very confident in the techs ability. Awesome work.


Wonderful service and price




Professional and caring


As alway excellent service




Great service


Very thorough, friendly, and helpful.





A/c off on a hot day.




Great job. Had the problem identified on the phone. Came over and fixed it in 10 min.


Have service contract.. Service is the very best... None Better.





Excellent Service





Excellent service.





what we expected the best!




one reason we use bay area is because of jeff we have BONDED !!!!!


Quick response




Very happy with Bay Heating and service personal.


Prompt and efficient.





Quick Response!




Our unit system is just under 2 years old. We most recently had a large power load that took out the board. A new one was quickly ordered and in a timely fashion it was replaced. The technician was so helpful and answered all of my questions.


High price ! Great service





They made me cool again!




Amazing people! They were fair, honest, and very fast. My air conditioning was back online very quickly and very affordably.


excellent service





excellent service





Responsible Technican




Good company, qualified employees


Great service




Technician checked AC unit and found it to be working good after I was told by another company that the compressor was bad (unit only 6 years old). Appreciate honesty!!!


He did a great job.




It was considerate of the company to call and let us know that they would arrive earlier than scheduled.


Great Service!





Great service, Rob always does an awesome job.




When we called Rob knew exactly what the problem was and the part that was needed. It is wonderful to have someone who has the knowledge and insight Rob has.


Fast service. Price was good





Excellent service





Great service!





peter was great!





Great service




Courteous,knowledgeable friendly!


Great service





Good Service





Great Techician





Excellent service!




Technician was very professional, friendly, and great personality.


Great service rep




All glad to see Thomas show up as the rep to fix any issue we have


Bay Area AC is the best!




We feel our air conditioning needs and service are in great hands with Bay Area AC and in particular their representative, Pete! He keeps our Carrier unit in top working condition and efficiency


fantastic and helpful




Robert went out of his way to make sure our system was clean and in good shape:)


i trust bay area,fair price,and very friendly.give credit to the lady on the phone also




on time friendly, we love jeff !!!!


Wonderful service




Our air conditioning unit was not working correctly. I called the the service company left by the previous home owner. I was told that the compressor was gone and it needed to be replaced or replace the entire unit. Our neighbor referred us to Bay Area Air- I called and someone came out that day( this happened on a Saturday)- it was a “fried”wire and the compressor was fine. Once replaced, the unit started working. I am very grateful for the referral from my neighbor and will Definitely use Bay Area and recommend their services- the price difference-$50 for the wire repair +the service call versus a little under $3000 for a new compressor!’


World class Service all the way




Office staff were friendly and courteous and professional. Appointment made with no problem. Technician arrived on time as promised. Technician professional and efficient, really knew his job. I was impressed that All parts required to complete the repair were available on the van. No lost time due to needing to get parts. Very happy to see them show up and fix my problem As the inside temperature Was 85° and still going up.


Excellent AC service




Did a great job. Just wish the cost of the filter wasn't so Dear.


Great service. excellent equipment




We specifically requested Rob as the servicing technician. He is so knowledgeable and efficient. A great asset for your company.


service and technician were e xcellent





Outstanding Service . very very detailed diagnostics . big issue,quick easy fix




Very detailed inspection and testing saved me $250 for a repair that another company said I needed - that I did not need. Thank you!


Great!





Excellent Service




Fast, friendly and top notch service. Technician went above and beyond to inspect and service my system.


Great Service




Second year for Mr. Shangin service visit for Spring checkup. Service is top rate with this knowledgeable and conscientious tech. Look forward to seeing him again next year.


Great, Fast Service




I have been dealing with Bay Area Air Conditioning since we bought our home in 1998. The service is unbeatable. Whenever there is a problem with our air conditioner, they come up the same day and work with my work schedule. Robert, the service tech, has been coming up here for repairs on and off for the pass 20 years. He is not only good, but also friendly. It says something about a company when you continually have the same techs coming to your home.


owner




Found the problem.


Great tech and service





Robert is the best tech ever




Our AC went out on the holiday. I called the next business day and they immediately got us on the schedule for service. They told me the name of the tech and approx time of arrival the tech called when he was 15 minutes out. He was reliable and truthfull A big plus for older people. Highly recommend Bay area


Sweetpea




Rob is very thorough and professional


great service




friendly, expert service


Prompt service




After a day of no A/C, BayArea came to the rescue. They arrived after hours at no additional cost (because I was a new customer). The tech was friendly and knowledgeable. He answered all my questions and got us back up and running as soon as he could. I have a 22 year old Rheem unit with a burned out motor, which he replaced in less the 12 hours. Nice job all around.


Very happy with the price and the service was outstanding




Was with bay air for 17 years, away for 3 , glad to be back.


Superb!!




I had a last minute service call needed before I moved out of state. Bay Area went out of their way to get a technician to my house so that I could leave on time. The technician was courteous, very informative, and most of all, polite. I am so happy that I chose Bay Area to install this unit, I wouldn’t want to do business with any other company. Great job Bay Area! Thank you!


RUSSELL P. DEWING





Very good.





great service




The gentleman that did the service was very polite, I felt this was the best service I ever had on my yearly service


Totally reliable service




Have always been impressed and satisfied with Rob’s knowledge and clarity of explanation. Totally professional and great personality!


Prompt Service




I’m so glad the problem could be resolved within hours of calling. Dave, the tech was very responsive and knew exactly what needed to be done. Why the system had a problem 1 month after annual service is still a question.


Great Service





Outstanding Service




Rob has serviced my AC for more than nine years. I will continue to request him for service as long as needed. Excellent AC tech.


Great service





Great service...He was very polite and answered all my questions...Very polite worker, an asset to your company...Wish all were as professional as h




He arrived on time and was very cordial...Very nice and went straight to work...He seemed to be very knowledgeable about what he was doing and was very polite...Nice to see service people who are polite and kind...It was hot day and he worked on ....


Professional Techs, Expected results




On first visit got AC working but did not have part on truck to finish job. Second visit was the nx day & another tech finished the job. Both techs were professional & social.


EXCELLENT SERVICE




THE SERVICE TECHNICIAN WAS VERY POLITE AND KNEW HOW TO GO ABOUT HIS AGENDA. HE SEEMED VERY RELAXED AND EXPERIENCED.


Service call




Carrier air conditioner was installed 7 months ago a loose wire caused it to stop working technician found it immediately Apparently it was not connected properly at the factory Problem solved and working properly


Great




Very Nice man - glad to see him again.


Great Service




Good job, on time and very professional.


Efficient and Knowledgeable




Our technition was very helpful in servicing our product and answering our question. Very professional.


Competent and caring service




Jeff explained things in a way I understood, was efficient and pleasant.


Great service!




Bay Area Air is always quick, courteous and through to service my air conditioning unit.


Great service





Fast service and knowledgable tech




In our opinion Steve the tech is the best. When we first got the new unit in Nov we had a call every day to bay area and no tech could resolve the problem . Steve researched and found how to remedy the situation and had to explain it to the other techs. Steve is the Best Of The Best


Great experience.....................




I had a home full of company when the A/C went out, Bay Area got me up and running to make our experience bearable.........Thank You Steve and Bay Area


Exceptional Service




David was very informative and able to help with all my questions, being Im a new business owner and new to having a central air unit. He is an asset to your company.


great service. Steve is professional and knowledgeable. Work done right the first time.





Great service




We call and you come !!


Outstanding service by Shane -- Unacceptible by scheduling!




Shane was knowledgeable, highly competent, efficient, and personable. I could not ask for better home service. The service scheduling was none of these things. Scheduling contacted me on Tuesday, made my annual appointment on Thursday for 1400 hrs. Nobody showed up so at 1600 hrs so I contacted scheduling and was told some body would be coming. Nobody did or called. Next morning scheduling denied I even had an appointment! Said I must have called another company!! Totally unacceptable. Like I forgot having Bay Area Air for over 25 years??


Can’t expect better service




Service tech arrived same day as call for a fan not working properly. After testing the circuits he quickly determined the fan motor was on its way out. He didnt have one on the truck but the next morning another tech arrived, retested the motor to be sure and installed the new motor in a half hour. Great service.


Most thorough cleaning




With my old ac the annual cleaning/inspection was always complete within 45 minutes. This was a more thorough inspection of all units. The price was always higher.


Ben





as always, prompt aervicw





great knowledgeable





great service




Technician very pleasant and did an excellent job.


Confused




We called for service and Matt came but he told us he could not clean our wall Unit because it was a two man job. Steve cane one week later and was able to do the job by himself. If Steve was able to do this alive why was I without my air conditioning for another week.


Impressed that Pete arrived within a few hours of my call.




Have always been happy with Bay Area service. That’s why I called today. Happy again.


Great Service




My unit broke and they were there in a few hours. Excellant


Best Day Ever!!




We had been without our air conditioner for three weeks and the company we were dealing with didn’t seem to care that we had no AC for that long! When your technician came in he evaluated and was here for literally 6 to 7 hours did not leave till almost 9 PM but he made sure that the air was on when he left he was so dedicated to getting that air on for us. We so appreciated it and he was extremely nice and knowledgeable a godsend thank you so much !!!


Shane was awesome




Shane went above and beyond cleaning my a/c unit.


Great Service





VERY THROUGH AND CONSCIENCE





Great service, again




Always been treated fairly, so I keep coming back


Excellent service




Great service for annual maintenance on AC unit.


Service good and timely.




Representative arrived shortly after call was placed and fixed the problem very quickly and efficiently.


Great service, very reasonable price




Pete was very thorough, did a great job, very nice to talk to.


Great Service




Jeff did an excellent service job and was very informative about our current unit, it's age, and what to expect from it in the future.


Great Service




Tech was on time, courteous and professional


quick, efficient, knowlegeable, and reasonable




Really liked Shane and hope he will always be the one doing our yearly maintence check or any other needs our unit might need.


Done under contract. Time will tell.





Made My Day!




Being a church, we have limited funds. We are essentially spending money people give to Jesus so we don't have a lot of it. Ever since the AC stopped working this weekend, I have been praying for a simple and affordable fix - done quickly. Robert answered our prayers and we have AC and did not have to ask the congregation to look for money to pay for it. Thank You So Much! Have a Blessed Day!


Great service




Peter was efficient, explained problem thoroughly, friendly


Great service!




Prompt attention when service is needed!


Good service




5 hrs. Waiting window is a little much...12-5...came at 4.


Great service




Called in am about a problem by 12:00 someone was there and quickly diagnosed the problem


great service





Excellent service





Great service from Bay Area Air. Darin is a fine person and does a great job:





A Complete Pro.





Year check up




Shane was very easy to talk with. Answered all my questions.


Great Service




The technician, Keith, was very thorough, pleasant, and helpful with explanations of the service he provided.


Perfect




Perfect, great technician


excellent service




I would recommend Bay Area to all my friends. Both technicians were excellent.


Great Service




The serviceman was prompt, courteous, knowledgeable, did a very thorough job and answered my questions. A credit to your team.


Great Service





as expected from bay area. always excellent





Good Service




Inspection is always thorough and technicians are knowledgeable. I wish that as a Gold Service Member they would be proactive in scheduling my annual service. Every year I have to call them - there is no follow up with renewals received and dates that their services should be provided.


consistant





Problem solved quickly and professionally.





Annual HVAC checkup with Rob Hirsch/Crystal River, FL




As always, our regular Bay Area Serviceman Rob Hirsch has come out to do our annual HVAC checkup (since 2007). Always, courteous, over the top service, true professional to be lucky to have as a regular to come see you yearly for checkups. Always able to answer any question we may have...and truly the type of individual you wish there were many more of. We are fortunate to know and have had Rob Hirsch service our units. God bless him!


Great




We appreciate your excellent service!!


Very professional




Very efficient, polite, and professional


Efficient, Courteous, and reliable




Service was performed in a timely manner. All concerns were addressed. Information on upgrading system was provided without pressure. When the tech left, we felt confident that our unit was serviced in a most reliable and knowledgeable manner. We would not hesitate to contact Bay in the future to request service or a newer unit. We have confidence in their representative, Steve


Very customer friendly




He was very thorough in explaining the problem with our a/c system.


wonderful service, great price




The tech was very helpful, he even brought it to our attention that we need to change the filters more than yearly.


Great professional service! Raise most definitely!




Honest, cordial and thorough!


Annual service





Fantastic Service




I can’t say enough about how terrific the guys are at Bay Area. My air conditioner stopped working this weekend and I want to give a special thanks to Jeff and Pete for coming to my rescue and getting my ac working.


Professionalism,courtesy and technical expertise provides me with excellent service.




Keith Gardner takes the worry out of air conditioning repairs. Appreciate his skill and integrity.


Pete was a great guy, and great service





Very good service





Excellent prompt service!!!!




On Sunday we suffered a glitch in our AC. We powered down and reset the unit and the unit resumed cooling. We decided to contact Bay Area online and requested a normal maintenance checkup and cleaning. Response was prompt with an e-mail and a phone call early Monday morning. A tech arrived around 10:00 AM and provided his normal outstanding service. Great job and we're ready for a hot summer.


Very helpful and professional




Our technician was very helpful. A friendly and professional representative of your company. We will call Bay Area if we need any service done.


prompt and courteous service tech.




The only thing that my husband found to be different than in our past service checkup was that the leaves inside our outside unit were not removed.


really great service!!Thanks sbr





maintenance of a/c unit




steve did a great complete service of are a/c unit.


Great service




Serviceman very thorough and took time to explain thermostat more to me. As always great service.


Great and extremely fast response.




Steve is a very knowledgeable and very customer oriented.


Great. On time.





5 Star





Great Service





Continuing great service





Very good service




New unit was installed fast and clean


Check up





Most thorough yearly service checkup we've ever had




Mr. Killeen did a more thorough job than any previous Bay Area Heating & A/C yearly checkup technicians. He ran a hose from around the back of the house to clean the outdoor Carrier unit inside and out, and the area around it, before polishing the unit surface, then moving on to a battery of tests in the garage. Outstanding, courteous service.


Awesome service




Technician was very thorough.


Excellent servce





Reliable and fast service





This was a awesome servic




Thomas did a outstanding job. This is the first time that anybody Wax the outside unit. I have been use Bay Area AC since 2006


overall he did an excellent job, worked very hard and appeared to be very thorough.





Was very polite and took time to answer my questions





Excellent service reasonable fees professional and meticulous work ethic





Great service, pleasant and knowledgeable.





Fixed Electric On Air Conditioner




Thanks David for outstanding service.....Five Stars *****


Excellent




Consistency of same personnel helps.


Great Service





Geat service





Great professional service!





Prompt and courteous and very reasonable price





Great job




Rob Hirsh did a great job. On time and very professional.


Excellent Service




As usual, it was a very pleasant experience dealing with Bay Area's technicians. He was very professional and did a great job in servicing my AC unit.


part came in when it was supposed to





Awesome service




Shane did a great job!! Definitely an asset to your company!!


Good service but still have a notice on my thermostat





very professional, great attitude





High charged price, lousy service




Tech was very pleasant but odie was not taken care of problem still persist. Not sure if will ever use them again


Steve Fitzgerald is an excellent company representative Over the years I have found him to be thorough in his servicing of my system and most informat




excellent 5 star top-rate request Mr Fitzgerald annually for continued maintenance of my system Reasonable pricing for excellent service/maintenance Very convenient


Always great service.




I've been a customer for over 30 years. I have always had fantastic service from Bay Area.


GREAT SERVICE




THOMAS WAS GREAT. THE OTHER TECH WAS NOT.


Great Service





great service




Rob was great he kept me informed . I haven't had anyone else than Bay Area Air do any service for us


Survey





So far we are very happy with your service and pricing. Since 5 stars are perfect we may hold back a star just to keep you improving.




We had Dave check Freon which was up to specs. Dave also leak tested the A- coils and compressor and was not able to find any leaks. When the unit was installed the refrigerant lines were not replace since they run under the concrete floor through a conduit. We assume the lines are original and my be corroded and almost impossible to remove to install new lines but no one has attempted the task. We plan to have your company move the compressor off our patio and new lines installed at that time. However, we must gain approval and permits from On Top of the World Management. If they approve the move and issue a permit, we will contact you to complete the job.


Review of Steve Fitzgerald




As always, Steve arrived at the appointed time and did a thorough, comprehensive and complete cleaning and review of the efficiency of our system. He is terrific at what he does and is very professional. He always makes sure he completely cleans up after his work is done.


exelent service and really great guy





Shane was great





great service, very knowledgeable service tech




as above


Excellent




Excellent service, polite & timely.


Great service.Friendly




Friendly, & knowledgeable .


great service- great representation of Bay Area




Yes you can share


Very Informative




Technician took time to explain what he was doing and why. Further explained what. I needed to do throughout the year.


Excellent Service & Price




Annual Service always easy to arrange and at a great price. Tom answered all my questions, performed quick thorough service and made helpful suggestions. Offered to install mesh wire to eliminate leaves from collecting in heat pump chamber.


Great Service, Awesome Price





Timely




great service , competitive prices , professional techs , I've been using them for 13 years ,


Excellent service!




Shane Killeen did a great job. We will request him next time.


Very satisfied, thank you.





All is Well !!!!!!




Gentleman showed up, got to work, completed the inspection. All is well !!! Thank you !!


Spring PM




I always get great service by your company. Your techs are very polite and professional. Always on time. Neat and clean. It os a pleasure to do business with your company with everyone I have interacted with from office staff top field service.


excellent service





great service




very prompt. very professional.

2018/06/20