Local Reviews

Rated 4.9 out of 5 stars based on 2199 customer reviews

Map of Spring Hill, FL

Great work

Bay Areas always does a great job. The service men are very knowledgeable and informative. Bay Area is affordable.

Map of Hernando, FL

Very Good service

The technician arrived on time, was friendly, and completed his task thorughly and cleaned up after his service very well.

Map of Homosassa Springs, FL

Great service

Map of Brooksville, FL

Great service from our guy Pete!!

Always on time, taking care of cleaning and changing filters - A - O K.

Map of Tarpon Springs, FL

Great Service

The service man was extremely knowledgeable regarding newer units and explained the pros and cons of an extended warranty.

Map of Hernando, FL

Annual maintenance

He did a good job---that's what was expected.

Map of Homosassa, FL

Excellent Service

The technician sent was polite & courteous He was knowledgeable about his job Great customer service !

Map of Lecanto, FL

Great Service

We are fortunate to have Steve as our technician that serviced our HVAC system. He is a very knowledgeable professional with an excellent personality. I only rated the cost/pricing area with 4 stars because the price of the UV bulbs appears quite high to me.

Map of Hernando, FL

Excellent service, prompt, pleasant

Map of Homosassa, FL

Great Service

Jeff did a great job and stuck with this even though there was a slight miscommunication from the onset about ordering the damper. All things being said I'm very satisfied with Bay Area and Jeff Myers!

Great service

excellent service

Great service

He was on time and very polite

Ac tune up

Clean , efficient technician. He arrived on time and serviced our 2 hvac units and replaced a capacitor on each unit. We are pleased with Bay Area service

Great service from a great company.

Love Bay Air

Service great and right on time.

Sad I need a new unit however I was given all information and all my questions.

Always orifessional

Great service.

Always GREAT service

We have had David service our equipment in the past and have ALWAYS been happy with him. He is professional, curtious and knows his job well. Once again he was GREAT!!!

Great Service

Outstanding job

Glen Knew exactly what needed to be done and took care of everything in a timely manner.

great service,good serviceman.

bay area a good reliable company,highly recommend.

Great Service

The Best

service call

great service

great service,good serviceman.

great company.doing business with for 29 years.

great service, as always

Pete was terrific!

competent, friendly

AC Yearly Service

Always a great job!


Prompt, courteous, and knowledgeable.

replace compressor

service was prompt and efficient-very satisfied-would recommend your service.

Great company. Love it.

Quick response and fast, efficient, and friendly service.

excellant response to need

great service

Promt and friedly

Great service

Technician repaired the unit also looked at the Air handler and advised me of general maintenance for unit he was very thorough And had a great personality and was easy to talk to

great service

Friendly service

Very polite

Vladimer is an excellent serviceman for Bay Area. He is part of what this company can boast about great service.

I have been a customer with Bay Area for almost 11 years, and have had no complaints up to this point.

Great service


Rob is a great employee keep him employed.

Happy with service and technician.

Great service very through very professional

an outstanding job



Service rep. Was very knowledgeable, a gentleman, and cared about the customer.

Great to have BAY AREA as our HVAC contractor.

Great service

On time very professional

Awesome service

Vladimir is a great tech. Professional and efficient.

terrific service

Great service

Thanks for the prompt replies and excellent servicce

Great Service

We were more than satisfied with the service. The gentleman that came was very professional, knowledgeable.

Always dependable, professional

Always dependable, professional

I was quite pleased


Have used your service over 20 years and never had a problem Keep up the good work

Awesome service

The service gentlemen was punctual, professional, knowledgeable and completed the job within the time frame that was quoted. I would definitely recommend Bay Area.

great service

service person was super

Great service

Robert is a very personable young man. Very knowledgeable and effiencient

Awesome service, awesome price!!

From the moment I called to schedule an appt through to job performance, your customer service was amazing. Professional, knowledgeable, would use again and refer without a doubt.

Always great service...and with a smile.

Great Service

The service was professional all the way ~ from the first phone call i made to Bay Area Air Conditioning today... The service tech Shane who came to the house was customer friendly,, knew his job very well and patiently explained everything we asked and needed to know.. Great company and valuable employees !

Great Service

Prompt efficient service. As a holder of a Silver Contract you lived up to the terms and conditions of the contract completely.

Always great service

Fast, reliable service. Everyone is courteous and helpful.

Impressed with commitment on job!

Very pleased with work and explanning trick to improve air flow!

annual maintenance

It was an annual maintenance. Told me what he did. Cleaned Unit checked levels. Everything good.

Great job Rob!

Stephen was very helpful all along the installation process as he was during previous occasions several times.He is very knowledgeable and takes time

Prompt, knowledgable!

did a very nice job on annual service call....

Quick and excellent service



Great service

fast & efficient service

The Tech was very thorough to detect the problem. After checking all the equipment he determined it was a faulty thermostat.

Good reliable service.

I have been using Bay Area for about 11 years. I have found them to be reliable in that they keep their appointments on time and the service is good.

Great Service

Very efficient

Very efficient from the first phone call....very pleased

The best A/C service around

Since Bay Area installed my house A/C and heating unit I have had no complaints nor problems. Their employees are always on time, friendly, professional and knowledgeable. I wish we had used them on the initial install when we built our house.

Rapid responce, great service

Good A/C and Heating Company

We've used Bay Area for 10 years to do annual preventive maintenance and for service calls (three time in 10 years) when the A/C primarily acts up. Good company; good technicians.

On time - Great Service


Very pleased

Technician was on time, polite and thorough

Sold on Bay Area

Always professional and thorough

Great Service

The tech did a great job. I am very happy with his work

As always - great service

Awesome Tecnician

Shane was professional, courteous, helpful and went beyond to norm to care for our a/c unit

good servicr

Fine job as always. Very polite service man,

Great service

The service was prompt and efficient .

Excellent service, Tech very professional

good service

Great service

Tech did a great job of assessing the problem and fixing it in a short period of time. Very professional.

On time, friendly and helpful -Glad to have him

Anual service

Professional, timely

Great service

This company has been in business many years. They are honest and trustworthy, as well as dependable.

Grest service

Pleasant and quick service.

Very effecent work, execellent knowledge

The gentleman was very courteous, and knowledgeable. Great workmanship.

Great service. Price was great also because unit was still under warranty.

Your servicemen were very friendly & took care of our issues.

Minor problem later, he came out quick & it was fixed promptly. Had to rate above average on convenience just because we had the minor issue. Overall service was excellent.

All Better Now

Don't know why problems seem to happen Sunday nights but repairs done by midday Monday and all is humming along nicely now.

Great and dependable service

We can always trust Bay Area AC technicians to do fine work, show up on time and to do the work for a reasonable and competitive price. Thank you!

overall job

Rare these days but I got exactly what I requested on time!

Great service

The guy was very good.

Fast Service

Great service

Called for assistance at 0730. Tech arrived by 10am, fixed short in contacts, coil problem. Very professional, courteous, and repair completed very quickly. Still a Bay Area satisfied customer. Thanks Bay Area.

Great service - responsive & professional

Thomas Delones has been providing preventive maintenance service for us.When a condensation leak developed, he made several trips to resolve the problem.The office was great in arranging prompt service.Thomas's knowledge of equipment and skill in replacing drain pan put us back in service. He did a great job resolving our problem. These folks are great and we recommend them to our neighbors and friends.

Very professional and expert work.

The technician clearly understood what was causing the problem and correct it in a timely manner.

Home owner

Very good service.. Just confused about Cleaning maintainance Service out of pocket and not included in maintainance agreement. Pls send a copy of contract to loladoc1 @gmail.com thanks

Great service

Very thorough

Very professional, excellent work ethic.

I would certainly give my highest recommendation.

Great Service

Pete is great in servicing our air conditioners. We couldn't be happier with his service.

Great service!

Always happy with the service and technician

Great service.

Every year I schedule an annual tune-up for the AC/Heater. Service was performed first thing in AM. Very professional. Well-acquainted with my unit and system. Answered all questions. Reasonable charge. Very satisfied.

Outstanding Service

I have had several chances to interact with Bay Area (Crystal River) in the past two years and their customer service team and the technicans are outstanding. Prompt, expericed and professional. Keith, Mike and Thomas, a big thanks with respect to the recent calls. Also, the service dispatchers are always pleasant and effecient!

great service

on time. knowledgable

Always there

After being a customer for about 9 years, I have never had a bad experience with Bay Area.Their service men are all prompt, courteous and knowledgeable.


Glen was the consummate professional. Very detailed in evaluation the effectiveness and performance of our AC. When he noticed signs of problems, he investigated and fixed them immediately. He left no stone unturned. He is the best we have had from Bay Area.

Always Great Service

I have been a customer for 11 years. I recommend Bay Area to everyone.

Pete is GREAT but your billing system is below being the pits

One of these days you will send me PDF bill that is not blank. How can cost and pricing of the service if the PDF bill is a blank page?????????

Problem was fixed efficiently

Great customer service

As always, Bay Area AC has done a great job. We have used this Company for 14 years and they have always been responsive, friendly and given quality service. All of their technicians (including Robert) are qualified and extremely nice.

grat service

Awesome Service

Very Helpful and Professional

The Best in th Buiness

Bay Area Airconditioning is truly the best a/c team I've ever done business with (and I'm almost 70 years old). They are highly professional, honest and they care about me as their customer. I couldn't recommend them more highly than this: From one to ten, I joyfully give them one-hundred! ❤️

Very Professional & Great Service

great service

we are having to replace both our air conditioner and furnace your help and understanding in a matter like this has been awesome, thank you for being so helpful.

on time good service

send him next year

Great professional service

Steve is one of the few workers today who does his job correctly and goes above and beyond.

Steve makes his company look good. He is meticulous, methodical and careful. We need to clone him.

Annual Service

The technician (Glen)was very professional and cleaned the unit thoroughly. Always taking the extra step in customer service.

Superb preventative maintenance

Bay Area excels in customer service and has very knowledgeable and thorough technicians. Thank you Shane!

Awesome service & Pete is awesome.

I like having a service technician that knows what he is doing

This is the third and fourth visits and the last two solved the issues. The Tech was great, I would like his name and be able to request him only for any further calls.

Fixed my ac fast

29 Years of Great Service

When I built our home on the Weeki Wachee 29 years ago, I had Bay Area install my air conditioners. When they needed replacing, Bay Area did it. When I need service, as I did on Saturday, they were here in 4 hours, fixed the problem. Great company, great service. The technicians are truly amazing.

Great Service

The Service Technician was very nice and helpful.

Multi attempts at service

I lost air conditioning and called Bay Area, because I have a service contract with them, and have had for some time. They sent out a service tech who diagnosed the problem as a bad fan motor. They called to set up a service installation for the next day. I had a doctors appointment which I could not cancel, but they said they could install the fan motor without me being home. When I returned home, the interior of the house was 92 degrees. I tried to get the AC activated, but could not. I called the answering service line at 6:30P. I received a call from the service tech who said he had just begun a service call, and estimated it would take 2 hours. I called the service line again, and they said they would attempt to get another tech. an hour later, I called again. The original tech called at 10:30P, and was reluctant to come out, as it was late, and he didn't think he could fix the problem. I begged him to at least come check the system to see if he could find anything wrong. When he arrived, he was inebriated, and should not have been driving. He fumbled around until I suggested he button up the unit and go home, and I would get service the next day. He left, angry. The next morning, Bay Area called to send out a tech. I told them I had an appointment, but would be home at 10:30A. On the way home I stopped at the Bay Area office, and spoke with the service manager, and told him about the late night tech. He was not happy. When I got home, there was a Bay Area Tech truck right behind me. I recognized the tech as someone who had performed routine maintenance on my system. Within 5 minutes, he found a wire that had been left disconnected by the original fan installation tech. He reconnected it and I instantly had cold air. Long story, but the poor service from the late night tech was not Bay Areas norm. I will continue my service contract with them.



prompt response, great service

We called because of a drainage problem and had our early morning call promptly returned and an appt. scheduled for the same morning. Great service from our Tech!

Friendly, Caring and Responsive Service

While waiting for the installation of a new unit, Bay Area has continued to keep my old unit operational at no charge. Above and beyond service.

Great service


great service

The Bay Area A/C service tech Jeff responded within a few hours of my call. He took care of our problem in short order, and answered all my questions. It was a pleasure to deal with these folks. I will definitely use them in the future.

Shane knew his stuff!

No problems with any of his work.

as usual serviceman was prompt, with a call, and always pleasantand professional.

Technician on time,courteous,efficient and helpful.never had problems with bay atea

very nice service person would ask for him again

on time, good job

Wonderful service

Your tech was outstanding He arrived on time and worked without a break until the job was completed.all this on Sunday. Cannot say enough good things about him.please give him a pat on the back for me

Great service

Fast and friendly service


Great service

Thank you!

I was without power for several days due to Hurricane Irma. Power companies finally restored power to my area, but my A/C was not so lucky. This all happened early on a Sunday morning. . .I called Bay Area Air, the lady on the line said I would get a call from a service tech with in a hour. In about 30 minutes I did receive a call and in about a hour total Robert, the service tech, was at my house. He had my A/C issue diagnosed and repaired in no time. Thanks for getting me cool during hot times!

Real great service

Quality service

Great Service

Vladimir was very professional and went right to the task. He was able to reconnect the control panel to my wifi, when I brought it to his attention that it hadn't been connected for a while.

Very good job

Great service!

From the beginning calling the office was a very pleasant and easy experience. Everyone at this company knows what they are doing and is very professional. The tech that came out took his time and was very helpful. No pushy salesmanship, just a very knowledgeable and honest service.

Great Service, Great Employees

Have been a customer since 2012 and heartily recommend Bay Area! Thanks, Glenn!

After a week without power so happy for AC to be back on!

Timely service

Timely response. New part ordered.

Saturday 16th

Company this size I would think you would have more than one service tech on Saturday night. I called himat 7 pm and he said he was completely booked up and would not be able to get to in until Sunday. Had elderly in laws in town from power outage in Ocala. So hot had to take everyone to hotel not knowing when tech could get to us on Sunday.. Thank goodness he came am Sunday. Past AC folks were 24/7 for emergency outages. Always had great experiences with BAAC other than this past weekend. Just my 2 cents

Great Service

great service and happy with price

This is the 2nd time we have used this company, service rep friendly and very happy with your company.

TY Glen

Dependable, quick and honest.

very fast response

Great, prompt service as always!

Wonderful service in a timely manner.

Jeff did a good job, very thorough.

Came out the same day and fixed my clogged leaky air handler.


Robert did a wonderful job he was prompt got things going again and I am very satisfied

friendly, personable serviceman,,,

Always had a good expierence with Bay Area, Darrin is our regular serviceman and Jeff was just as friendly & helpful !!!


Came home from a shelter on the 12th. Electric went on early afternoon. by evening about 11:00 I noticed the air was not working. At approximately 8:00am I called Bay Area and by 9:00am I had a serviceman Jeffery here. He evaluated what was wrong, ordered a part and it was replaced the next day the 14th. Pete is an amazing person. Not only does he know exactly what he is doing but he is efficient, kind, and courteous and has been working on my air conditioners for the past 15 yrs or so. I have and will continue to highly recommend this company. The only thing I'm upset over is the price. As a widow this is very steep for me.

Shane is awsome

Shane is great takes the extra time to make sure everything is right.

Great service

I would never be without a service contract

Jeff was kind and figured out the problem and ordered the part. Either he or someone else will be back today to install it.

Service after Irma

If the hurricane was not bad enough, our AC went out on 9/12. Thankfully, one call to Bay Area and they were there and had it fixed in less than an hour. Cannot say thanks enough.

You service technician is a great asset to the company.

He works hard and very tedious on his assigned job.

Great service

Our technician chose to come to do our annual service in spite of the fact that he still needed to prepare for the upcoming hurricane. He was not rushed, took his time and did a great job.

Semi-Annual AC Service

Great Service!

Great service!

Very professional, knowledgeable, timely... Would recommend!!

Great service

Friendly and knowledgeable


The came fast, on time, solved the problem at a reasonably rate. Very honest. Thanks

AWESOME man with a great smile!

Peter is a great asset to your company. He listens to a customer, is courteous and really is out to do the best he can for a person. I was very impressed with his service! Sincerely, Doris D'Angelo

Great Service

Stephen was very knowledgeable. He explained everything he was doing and also gave some helpful hints to keep our unit in good working order.

real profressiional service

Great Service

great service

great service and awesome price . quick to find out what the problem was, and helped me save money to.

Worked really hard

Did a good job

Excellent employees

Everyone from the men who came out to help me, to the ladies in the office, we outstanding people. They were out to make a customer satisfied. Kind, courteous and just professional! We are still waiting on a pert to come in and I know I can count on Bay Aera to finish the job with high standards. Thank you kindly, Doris D'Angelo

Great service!

Very satisfied with our service.

Quick service as always.

Robert was right to the problem. He was friendly and a very nice person.


Great sevice, Pete is the best.

Very meticulous and made sure that everything was set right and working as it is supposed to. Able to answer any questions about our A/C that we needed to know. Office help made sure Pete had everything along for our service call. Bay Area is a great company.


But once again everything done was perfect. Your servicemen never disappoint me

Perfect, quick repair and affordable

outstanding service.

very pleased with quality of service.the very best.

Great service, fast response time.

Shane very professional, knowledgeable, nice guy.


I thankyou for serviced I received peter is great person

great service, little pricey perhaps

Knowing the cost of a capacitor does seem $239.00 for a 25 minute experience is a bit high for a 10 year customer.

Great service

Bay Area is a quality company.

Wonderful service

exellent, as usual

prompt, professional, convenient. All around great service.

I hate surveys. Now go away