Local Reviews

Rated 4.9 out of 5 stars based on 2052 customer reviews

Map of Spring Hill, FL

Fast and friendly service





Map of Hernando, FL

Paul




Great service


Map of Crystal River, FL

Thank you!




I was without power for several days due to Hurricane Irma. Power companies finally restored power to my area, but my A/C was not so lucky. This all happened early on a Sunday morning. . .I called Bay Area Air, the lady on the line said I would get a call from a service tech with in a hour. In about 30 minutes I did receive a call and in about a hour total Robert, the service tech, was at my house. He had my A/C issue diagnosed and repaired in no time. Thanks for getting me cool during hot times!


Map of Beverly Hills, FL

Real great service





Map of Palm Harbor, FL

Quality service





Map of Hernando, FL

Great Service




Vladimir was very professional and went right to the task. He was able to reconnect the control panel to my wifi, when I brought it to his attention that it hadn't been connected for a while.


Map of Crystal River, FL

Very good job





Map of Inverness, FL

Great service!




From the beginning calling the office was a very pleasant and easy experience. Everyone at this company knows what they are doing and is very professional. The tech that came out took his time and was very helpful. No pushy salesmanship, just a very knowledgeable and honest service.


Map of Clearwater, FL

Great Service, Great Employees




Have been a customer since 2012 and heartily recommend Bay Area! Thanks, Glenn!


Map of Palm Harbor, FL

After a week without power so happy for AC to be back on!





Timely service




Timely response. New part ordered.


Saturday 16th




Company this size I would think you would have more than one service tech on Saturday night. I called himat 7 pm and he said he was completely booked up and would not be able to get to in until Sunday. Had elderly in laws in town from power outage in Ocala. So hot had to take everyone to hotel not knowing when tech could get to us on Sunday.. Thank goodness he came am Sunday. Past AC folks were 24/7 for emergency outages. Always had great experiences with BAAC other than this past weekend. Just my 2 cents


Great Service





great service and happy with price




This is the 2nd time we have used this company, service rep friendly and very happy with your company.


TY Glen




Dependable, quick and honest.


very fast response





Great, prompt service as always!





Wonderful service in a timely manner.





Jeff did a good job, very thorough.




Came out the same day and fixed my clogged leaky air handler.


Great




Robert did a wonderful job he was prompt got things going again and I am very satisfied


friendly, personable serviceman,,,




Always had a good expierence with Bay Area, Darrin is our regular serviceman and Jeff was just as friendly & helpful !!!


GREAT SERVICE




Came home from a shelter on the 12th. Electric went on early afternoon. by evening about 11:00 I noticed the air was not working. At approximately 8:00am I called Bay Area and by 9:00am I had a serviceman Jeffery here. He evaluated what was wrong, ordered a part and it was replaced the next day the 14th. Pete is an amazing person. Not only does he know exactly what he is doing but he is efficient, kind, and courteous and has been working on my air conditioners for the past 15 yrs or so. I have and will continue to highly recommend this company. The only thing I'm upset over is the price. As a widow this is very steep for me.


Shane is awsome




Shane is great takes the extra time to make sure everything is right.


Great service





I would never be without a service contract




Jeff was kind and figured out the problem and ordered the part. Either he or someone else will be back today to install it.


Service after Irma




If the hurricane was not bad enough, our AC went out on 9/12. Thankfully, one call to Bay Area and they were there and had it fixed in less than an hour. Cannot say thanks enough.


You service technician is a great asset to the company.




He works hard and very tedious on his assigned job.


Great service




Our technician chose to come to do our annual service in spite of the fact that he still needed to prepare for the upcoming hurricane. He was not rushed, took his time and did a great job.


Semi-Annual AC Service




Great Service!


Great service!




Very professional, knowledgeable, timely... Would recommend!!


Great service




Friendly and knowledgeable


great




The came fast, on time, solved the problem at a reasonably rate. Very honest. Thanks


AWESOME man with a great smile!




Peter is a great asset to your company. He listens to a customer, is courteous and really is out to do the best he can for a person. I was very impressed with his service! Sincerely, Doris D'Angelo


Great Service




Stephen was very knowledgeable. He explained everything he was doing and also gave some helpful hints to keep our unit in good working order.


real profressiional service





Great Service





great service




great service and awesome price . quick to find out what the problem was, and helped me save money to.


Worked really hard




Did a good job


Excellent employees




Everyone from the men who came out to help me, to the ladies in the office, we outstanding people. They were out to make a customer satisfied. Kind, courteous and just professional! We are still waiting on a pert to come in and I know I can count on Bay Aera to finish the job with high standards. Thank you kindly, Doris D'Angelo


Great service!




Very satisfied with our service.


Quick service as always.




Robert was right to the problem. He was friendly and a very nice person.


Tony





Great sevice, Pete is the best.




Very meticulous and made sure that everything was set right and working as it is supposed to. Able to answer any questions about our A/C that we needed to know. Office help made sure Pete had everything along for our service call. Bay Area is a great company.


Great




But once again everything done was perfect. Your servicemen never disappoint me


Perfect, quick repair and affordable





outstanding service.




very pleased with quality of service.the very best.


Great service, fast response time.




Shane very professional, knowledgeable, nice guy.


serviced




I thankyou for serviced I received peter is great person


great service, little pricey perhaps




Knowing the cost of a capacitor does seem $239.00 for a 25 minute experience is a bit high for a 10 year customer.


Great service




Bay Area is a quality company.


Wonderful service





exellent, as usual




prompt, professional, convenient. All around great service.


I hate surveys. Now go away





Servicemab showed up on time. He unfortunately had to work out in the heat but thankfully he took care of the issue. It seemed to be taken care of in




Problem fixed in a timely manner. Serviceman pleasant & arrived in time. Very pleased


Great service by a great tech.




Your technician was promp and efficient. Diagnosed problem quickly, picked up the parts and me cooling again. All done late on a Friday afternoon.


Great service.




David Taylor has serviced two of my homes and is a great representative for your company! He is a delight and very professional.


Great Proficient Technician




Did a superb and great Job. I was left with the impression He was coming Back


good service- pleasant representative





Great Service




Glen Holsapple is a great service provider


Competent Service




Vladimir from Bay Area Air Conditioning was on time, provided excellent and thorough annual tune up service on our air conditioner.


Peter is the best! 😇




Quick, knowledgeable & polite


Great service, very professional.




Serviceman explained what he was going to do and was very professional and friendly.


Great!




The serviceman was excellent!


Great service





Awesome service




Shane was great he really took the time to find and fix the problem with my A/C


Great




Your service is outstanding and Steve was really knowledgeable and helped us a great we preciate your business


Great service, great technician




Very prompt! The tech was very friendly and knowledgable.


Great Service




Amazing, Very quick, very nice and great service


Bay Area ac




I'm along time customer and builder and Bay Area is the best!!!!


Fast service




Very quick to answer an after hours call and they were here within 2 hours.


AC thermostat




Shane Killeen fix the AC thermostat fast and efficient work. He is very knowledgeable on his job and explains in detail on what he did. I would recommend him to others. Great service, thanks.


Great service, awesome tech, good price.




Will only call Bay Area for my heating and AC needs, has always been the best in the county. Unit tune-up could not have been done any more thoroughly than it was. Tech was a good guy, friendly and took pride in the quality of his work.


Best Service for HVAC




Great people


Phase 1




Came early and fixed the problem. Developed a plan si the problem would not requre again.


Bay Area Air Conditioning Customer Satisfaction Survey




Glen provide professional, courteous, service. Took time to explain and answer all my question. Very pleased with this service. Thank you Mary Jo Daraklis


Excellent service




I highly recommend Bay Area Air Condtitioning. For the past three years the technicians have always done a fantastic job in repairing my ac. They arrive quickly, are friendly and professional.


Great Service




Prompt courteous service. Reasonable price and reliable.






Response from Bay Area Air Conditioning-New Port Richey:

Mr. & Mrs. Romiti, Thank you for taking the time to talk to me on the phone. I was very glad to hear that you were indeed happy with the work that Thomas completed for you. We appreciate your continued patronage and look forward to being of service to you in the future. Sincerely, Chris Hines


Great service and coming in a short time




Came soon after I called and his work was exceptional.


Annual Service Call, McLaughlin Family




David Taylor handled our Annual Service Check, as he's done in years past. As always, David did his usual great job. You have a great employee in David. This is one tech you need to make sure you keep on payroll. Great with customers.


wonderful service, awesome price




fantastic gentleman, explained everything great asset to company


super service - nothing but respect, explained everything that had to be done.




I just would of appreciated it if when I called I would be been told 67.00 plus labor. I was only told 67.00. thank good the part is under warranty (3 yrs old) since I have to pay for the labor again to be installed.


Excellent service!!! Very friendly!





Great job




Keith correctly diagnosed a problem we were having with error codes coming up. He spent the time to trace it back and I have had no emails with error code since then. Great job!


Great Service





The Best Service Technician By Far




Pete had been our regular Bay Area Technician of choice for many years. It is obviously in his nature to go out of his way to make us feel assured that the job will be done correctly, and to make us feel good about the whole personal and professional relationship between us the customer and him tne service provider. He is the best !


Great service





YOUR REPAIR PERSON WAS GREAT BUT THE OFFICE WAS TERRIBLE




THE GENTLEMEN WHO CAME TO THE HOUSE WAS EXCELLENT. VERY PROFESSIONAL AND COULD NOT BELIEVE HOW I WAS TREATED BY THE COMPANY WHEN REPORTING THE PROBLEM. I HAD CALLED FOR SERVICE BUT WAS TOLD NO ONE COULD ASSIST ME THIS LATE IN THE DAY ( CALLED AT 4:15 PM) AS ALL REPAIR MEN HAD LEFT. I EXPLAINED THAT I HAD A HANDICAPPED PERSON AND REALLY NEEDED THE HELP. NO SUGGESTION FOR SERVICE WAS MADE AND I WAS TOLD THEY COULD COME OUT FIRST THING IN THE MORNING. ALL NIGHT I HAD TO KEEP MY HUSBAND HYDRATED AND EVEN HAD TO CHANGE THE BED AS IT WAS SOAKED WITH SWEAT. MY HUSBAND IS 81 YRS. OLD AND PARALIZED. GETTING HIM OUT OF BED MYSELF WAS VERY DIFFICULT AND DANGEROUS TO BOTH OF US. I WISH THEY WOULD HAVE OFFERED TO HAVE THE "ON CALL" REPAIR SERVICE RESPOND. I WAS NOT AWARE OF SUCH A SERVICE AND WAS NOT TOLD OF IT. A VERY BAD EXPERIENCE WITH YOUR COMPANY AND NO WAY TO ASSIST AN EXISTING CUSTOMER WITH A PROBLEM. ONCE AGAIN...YOUR" REPAIR PERSON" WAS GREAT!


Robert is awesome and always gives great customer service.





Replace Capacitor




I was scheduled for an appt. between 8 & 12 the technician arrived very close to 8 am and went right to the problem area. He identified the problem within minutes of arriving and replaced the part; I have a Gold service contract so price was not an issue


great service




seems to really know what he's doing. Diagnosed the problem and part ordered...


Great Service




Tech was awesome


top notch




the best


Awesome Service




We were so impressed with the professionalism and kindness displayed by the folks at B.A.A.C. Thank you for being the best!


xcellant service





Great service and prompt




Always very satisfied with Bay Area, very prompt and friendly service!


Best service





Very knowledgeable and friendly





Outstanding Service




Absolutely outstanding service and support. Came out on a weekend and had me up in running in no time.


Friendly and professional




New to home and needed assistance in locating filters and to ensure correct operation inside


good serviice-fair price





Great service, pricey.




Knew technician and had confidence in him. Diagnosed it fast and installation was on Monday right after the weekend. Accumulater did not look expensive,but the refrigerant must be, because the price seemed a little high.


Honest and trustworthy




We are very happy with the service and repair Bay Area Air Conditioning provided for us. I was able to schedule an appointment online and shortly received a call back. Shane (service tech) arrived as promised and troubleshot our a/c. He made appropriate repairs and thoroughly inspected the unit for proper cooling function. Charges were fair and I am comforted to know I was not sold anything I didn't need. This is an honest and trustworthy company which employs true professionals.


Very Professional. Pleasure work with Thomas DeLones




Thomas has patiently answered all my questions in order to for me to make a better informed decision. He is knowledgeable and personable. I would recommend him without hesitation. I have a very positive view of Bay Area Air Conditioning after doing business him.


great service




Fast, accurate and professional


Great service. Arrived on time and provided me with useful information.





Good work





good service




i have always had good service from bay area co, but after reveiwing bill, i did not think you charged for service call ,if repair was made at time of call. would like a reply to me .


quick and professional





great service especially in an emrgency




jeff was fantastic. Very professional and concerned about our situation.


Outstanding Service!




Communicates well. Definitely an asset to Bay Area.


This service visit was awesome




Jeff must be a valuable employee. He is calm, polite, professional and very efficient. He also got here within and hour of my call! Amazing!


great service, very knowlegable





detrmined to find problem and fix it




good job,so far


Fast, courteous, and knowledgable service staff both in the office and in the field.




Best service I've had from any company ever.


Bay Air Service





Wonderful Technician




Great


As always Darin Greene is our favorite tech when our air conditioner needs a little "TLC". Great Service, Thanks Darin!!




See above, Great Service!!!


Uncomfortable




Not sure


Fast,respectful & cheerful





Great service very through did his job with a smile





Excellent Tech.





Professional Service





Great Service , Quick Response Tim




I Feel The Service Is Definately Of Highest Quality


excellent service




I called this morning, the repairman came this morning and repaired what needed to be done so I could have air conditioning. He was excellent.


Great service




He completed all he said he would do. Service was quick and complete


service call





Fast Service




We called and they came out within a few hours and fixed the problem.


Excellent service




Excellent service. Knowledgeable technician.


Great, thorough service!!!!




Keith was professional and very thorough in his assessment and correction of our air conditioning unit. Highly recommend this company and this technician!!!


Wonderful service




Very friendly


Great service and quick response.





Service review




Your rep was very polite, professional, he took his time is checking our system out and responded to my questions very well.


Service was excellent




Service was excellent, but scheduling and return phone calls were lacking


Great service





Great





Timely response, same afternoon I called, he was here to fix my AC




I called CR Bay Area not New Port Richey.


Great fast service





Pete is a very competent professionl technician... Nice guy... Very thorough...





Friendly, thorough service.




Very satisfied


fast friendly service




fast friendly service. Prices are fair and tech did a excellent job.


Promt




The tech was there within a couple hours of me calling. He fixed the problem and was gone within 30 minutes.


Great service!!!!




Very thorough in all aspects


Great Service




Peter, the technician, was knowledgeable, friendly and quickly fixed the problem.


perfect as usual





Rapid response




My AC stopped working on a very hot day Bay Area AC was ble to send out a technician in under 2 hours!!!! The office staff and my technicians,Jeff, were all so pleasant and empathetic to my dilemma. Would definitely call on Bay Care AC again!


Fantastic service!




Even though we didn't purchase our AC unit from Bay Area, they provided us with excellent service. We called at 9:00 am and Steve was at our house around 10:30. He was very knowledgeable and professional. We will be using Bay Area from now on.


Great service




Well knowledge of my service on my a/c unit


Quick and Pleasant




I called Bay Area at about 8:30 this morning and by 10 am the technician had been here an fixed my problem. Better service than that is nearly impossible, especially in the midst of summer,


great friendly service





Steve was a really nice guy and answered all our question's




Very good service guy Steve. Good trouble shooter.


JEFF MEYERS EXCELLENT REPAIR SERVICE MEN/OFFICE STAFF LISA/PATTY/ABAGAIL EXCELLENT CUSTOMER SERVICE




BAYAREA HAS WONDERFUL EMPLOYEES THAT TRULY LOVE THERE JOBS.FROM CALLING TO THE OFFICE AND TH REPAIR MAN THEY SEND OUT.JUST ONE NOTE FROM A CONSUMER MAYBE AFTER A NEW INSTALL,BAYAREA SHOULD HAVE SENT OUT SOMEONE FROM THE COMPANY TO SEE IF A BRAND NEW UNIT TOP OF THE LINE INFINITY,WAS INSTALLED PROPERLY.SUCH AS A QUALITY CONTROL SUPERVISOR.MAYBE THIS STEP CAN CATCH ANY INCORRECT WORK IN THE FUTURE.


great service





Great Company !!




Great company to do business with. Always there when you need them, very professional, and they always get the job done right the first time.


fix my A/C




When the service man showed up he was polite and professional. It took him no time he found our problem .


Reliable and expert service




Steve is an experienced service guy. We always ask for him because he is thorough, always finds the fault and gives good advice.


Prompt




He was here shortly after we called and pumped the water out. The air wasn't shutting off so Bill called him and when the air shut down we were able to let him know it was okay. Very helpful.. We are from Wisconsin, so are just learning about this type of air conditioning.


Great service




Compressor quit working on our A/C. Repair technicians were able to replace our compressor the same day as called.


The guys worked great as a team




Service was great, no complants, wish there was a senior discount or a Vets discount


It was amazing service




He is a very nice technician and explained everything for me to understand


Excellent Service




I have been a Bay Area customer for twenty two years and have always been treated with respect. The technicians are knowledgeable, professional and extremely helpful. I give them a ten start rating!


Got here fast





Great ustomer service





GREAT SERVICE




Great service and arrives on time


very friendly,knows his stuff...




he is my man!!!


Extremely fast, professional service.




Bay Area addressed my outage immediately. Even though the motor had to be ordered, it was replaced by the next afternoon. Both service men were extremely courteous and professional. Re the cost, since my unit is still under warranty, there was no charge.


Very good service




Can always rely on Bay Area to solve our ac problems


Always great service




Find tha tech arrives on time is courteous and identify themselves. Explains what they are doing and when finished provide a summary of the device call. We would use no one else for a/c service.


Great service as always!




Great service, as always, by Pete. He's the best!


good job





Great service





Excellent service by an Outstanding Technician




Great and wonderful Job performed through His superior knowledge.


Excellent response time on Saturday!





good service at a good price




Pete came over here and did a good job. We had to call him back because we were having problems again the next day. It turned out that a lizard got fried on the capacitator. It was probably just a freak event that was not his fault. Pete was very nice and courteous, The air is working well now.


Service was what was promises when setting up appointment




Enjoyed the knowledge of my air conditioner that Robert shared with me. Look forward to using Bay Area in future.


Customer Service




They do an excellent job especially in this area where good service is very difficult to find!


Great service as always




Good job identifying and solving problem quickly. Rep was cordial, professional, and efficient.


Service call





Great Service




We appreciate Pete coming out and servicing our air conditioner. He provides quick, friendly service and is a pleasure to deal with.


It would be great if you had more techs like Pete Costanzo !!!




bay area did a good job ,everyone was polite & understanding.


Great servicr




Did a outstanding job and extremely nice


I have a silver contact.




would not trust anyone else for service and care for my carrier unit.I made my purchase of my carrier from bay area and have used them for all my a/c service for many years.mr green is a excellent service and repair gentleman.


outstanding service




the service tech. was pleasant respectful and professional


Always the best.




He's wonderful and he has a 2 year old grandson


Awesome , Great service




Shane our tech was AWESOME ! He was one of best we ever had to come and do the job . He set high standards to follow.


Great Service as always with Bay Air




This repair man has been here before and he is always very professional and does a great job.


speedy surface. Pete was most polite and he got us cool once more.




Thanks to Pete and others of your group I am a very satisfied customer.


really good service. called early today sent someone right out.got air fixed.




this was by far the best experience I have ever had with an air conditioning company.


Great service.




The repair could have been done any better...emergency service quick and done to perfection. Could not ask for any better totally competent.


Came quickly on an off day.





Great service as always.




Polite, knowledgeable, efficient, honest & did not try to sell me a whole new a/c unit!! Kudos for that!!! Will use again & Will recommend to others.


Warranty Service




great service and price, and done in a timely matter


Keeping it going




I am favorably impressed with the speed and quality of service you offer. Twice you have gotten us up and running right away when our older unit conked out on the hottest of summer days. I also appreciate the attention to detail the tech provided when we recently signed up for the service agreement. The customer service on the phone is very efficient. Overall I am confident in your company's ability to keep our unit going.


Timely Service




Thomas was the first of four tech we dealt with and he was the only one who really knew what he was doing and corrected all our problems in short period of time.


Great service




Great service was able to salvage my pump so I did not have to buy one.


Promt and excellent service!




Excellent service as always! Prompt and professional!


Quick response w/knowledgeable service person who was very nice.




Happy to get a explanation of maintaining a/c unit. Will be calling in Spring to get set up for routine maintenance. In future will buy new unit from Bay Area Co. They know the Air Conditioning business and personnel are Great.


Prompt Service





Great service





VERY FRIENDLY, COURTEOUS AND PROFESSIONAL




2017/09/24