Local Reviews

Rated 4.9 out of 5 stars based on 2264 customer reviews

Map of Homosassa, FL

Professional!




Takes time to answer questions and explain


Map of Dunnellon, FL

Excellent service and response time





Map of Beverly Hills, FL

Great service and pleasing personality





Map of Beverly Hills, FL

service has always been top line





Map of Inglis, FL

Great service!





Map of Beverly Hills, FL

yearly maintenance





Map of Pine Ridge, FL

Service Performance was excellent




Title above says it all,


Map of Dunnellon, FL

Superb Customer Service




Robert serviced my unit thoroughly, didn't rush through, which I appreciate.


Map of Homosassa, FL

Excellent service.




I always use Bay Area for my Annual maintenance checkup. Very customer oriented and Professional.


Map of Crystal River, FL

Excellent Service




Excellent service. Very professional service technician. Service appointment within hours of initial call. Exceptional company.


Great service, respectful technician, on time...all around good experience





Great service




Appreciate the prompted timing


Punctual and efficient. I will always have a service contract with Bay Area.




Bay Area is one honest and professional HVAC Company. That look out for their customers who have a service contract. First Class and local!


Good Service




The technician arrived as promised, explained what he needed to do, and did it.


Satisfied Customer




Awesome. Rob’s attention to detail and knowledge of systems allowed for a quick and responsive repair to my system. Beyond that it allowed me to stay in my home and not seek a motel for the night. More importantly it kept momma happy Thank you Rob!!!


Great Service




Very Satisfied


Very satisfied. Great Tech.





Great service!




Very professional, friendly and courteous.


Awesome service! Extremely professional.




I would highly recommend Bay Area. They are prompt, courteous and extremely professional.


Excellent service




Shane Killeen did more than I expected. When he left I felt that I got my money's worth plus some extra good service.


great service





Rob has provided service at my residences before. He always does a great job.





great service




the tech did a great job ... very friendly and very knowledgable ... I shall use Bay Area A/C for service again


Great service




I found Robert to be polite and very professional


Very nice and informative




Great understanding of the problem I was having, helpful, I don't know the full price yet


Fabulous service




Bay Area AC is very accommodating and works with my schedule. They are friendly and the technician who services our unit is knowledgeable. I have recommended them to others and will continue to do so.


Great Service- Excellant Technicians




Bay Area is an excellent company with great technicians


Great Service




Wonderful


Love Rob's work




Rob is always on time, very friendly, trustworthy, and does a fantastic job.


Great Service




Steve has done a nice job over the years keeping out AC unit running top notch. We like him doing the work and ask for him every year. He is good at what he does and with a nice courteous smile.


Excellent Service




We appreciate your prompt service


quick and excellent service, awesome price!!!





Great service as usual!!!!




Prompt service, friendly and professional! We had 2 units AND a duct diagnostic done all on same day. GREAT scheduling from Lisa to Don and Rob. THANK YOU


Came on time and very professional





Fantastic service




Bay Area are a great company. They give outstanding service. They call to schedule the annual tune-up. The engineer is friendly and excellent at his job. All done very efficiently - and with a smole!


Great Service





Nice person and friendly





Annual checkup





HVAC Maintenance





Efficient & friendly service




I was scheduled for service between 8-9a & had to call just before 10 since no one had shown up. Minor glitch (for me, since I was home all morning anyway) and the serviceman arrived shortly after the call.


Great job




They did a great job with an excellent follow up with an unrelated problem, very happy.


Great Service, very professional and courteous Thanks




I was very pleased with the response and the service. The tech explained the problem and was very professional


Great Service




Jeff was on time, courteous and explained everything he did. Would highly recommend Bay Area


great service at awesome prices




I have been with Bay Area for many years not only with our home but with my rental. I have always received excellent service with service tech that can actually answer any question I ask that is a plus for me. Never been dissatisfied in all these years.


Thoroughly positive experience





On time, professional, great service!




Your service call price for quality work is unbeatable! Thanks!


Excellent service. Thomas was very personal as well as helpful and professional.




Pleased with the customer service


Nice guy, worked good, very cooperative





exelent service and really great guy





great price and good service




Shane was very intelligent on our system and very professional Bay Area has always done a very good job on response time and quality of service, you installed a temporary compressor while waiting to install the new system two years ago.


Great




Robert Hirsch has been servicing our A/C unit for a number of years. Today as always he was prompt, efficient, knowledgeable and friendly. He instills confidence in us that we know all is well. That is why we always request his services when he is available.


great service




Very personable & friendly. Thorough with his service.


It was great!




Jeff did a super job. I don't remember anyone cleaning my air conditioner so well before.


great service




THE BEST


On Time , super service





Great service excellent technician





timely and professional





GREAT SERVICE,AWESOME PRICE - PERFECT DESCRIPTION!




FRIENDLY, SERVICE MAN, VERY KNOWLEDGEABLE, HELPFUL, GAVE GOOD SUGGESTIONS FOR ME TO CARE FOR THE AC UNIT. HE IS A CREDIT TO YOUR COMPANY! HAVE RECOMMENDED BAY AREA TO SEVERAL PEOPLE IN MY AREA. YOU ARE ALL FIRST RATE!


Great experience!




Our AC technician showed up on time with 100% professionalism. He was polite and explained each aspect of his inspection. Thank you!


Excellent service, timely, courteous and professional.




Another great service by Bay Area AC. The technician performed the service as expected, reviewed what he did and how the AC performed, answered my questions.


Total satisfaction




A very thorough job and a great price. I'm glad we found you.


Awesome service. Very pleased 😀




Service was complete with much satisfaction and done in a timely manner


professional service





Real pro





Excellent service and very reasonable price




Jeff showed me how to better circulate the heat and air coming into the back half of my house where it is normally hotter than other areas.


Great work




Bay Areas always does a great job. The service men are very knowledgeable and informative. Bay Area is affordable.


Very Good service




The technician arrived on time, was friendly, and completed his task thorughly and cleaned up after his service very well.


Great service





Great service from our guy Pete!!




Always on time, taking care of cleaning and changing filters - A - O K.


Great Service




The service man was extremely knowledgeable regarding newer units and explained the pros and cons of an extended warranty.


Annual maintenance




He did a good job---that's what was expected.


Excellent Service




The technician sent was polite & courteous He was knowledgeable about his job Great customer service !


Great Service




We are fortunate to have Steve as our technician that serviced our HVAC system. He is a very knowledgeable professional with an excellent personality. I only rated the cost/pricing area with 4 stars because the price of the UV bulbs appears quite high to me.


Excellent service, prompt, pleasant





Great Service




Jeff did a great job and stuck with this even though there was a slight miscommunication from the onset about ordering the damper. All things being said I'm very satisfied with Bay Area and Jeff Myers!


Great service




excellent service


Great service




He was on time and very polite


Ac tune up




Clean , efficient technician. He arrived on time and serviced our 2 hvac units and replaced a capacitor on each unit. We are pleased with Bay Area service


Great service from a great company.




Love Bay Air


Service great and right on time.





Sad I need a new unit however I was given all information and all my questions.





Always orifessional





Great service.





Always GREAT service




We have had David service our equipment in the past and have ALWAYS been happy with him. He is professional, curtious and knows his job well. Once again he was GREAT!!!


Great Service





Outstanding job




Glen Knew exactly what needed to be done and took care of everything in a timely manner.


great service,good serviceman.




bay area a good reliable company,highly recommend.


Great Service





The Best





service call




great service


great service,good serviceman.




great company.doing business with for 29 years.


great service, as always




Pete was terrific!


competent, friendly





AC Yearly Service




Always a great job!


Service




Prompt, courteous, and knowledgeable.


replace compressor




service was prompt and efficient-very satisfied-would recommend your service.


Great company. Love it.




Quick response and fast, efficient, and friendly service.


excellant response to need





great service




Promt and friedly


Great service




Technician repaired the unit also looked at the Air handler and advised me of general maintenance for unit he was very thorough And had a great personality and was easy to talk to


great service





Friendly service




Very polite


Vladimer is an excellent serviceman for Bay Area. He is part of what this company can boast about great service.




I have been a customer with Bay Area for almost 11 years, and have had no complaints up to this point.


Great service





excellant





Rob is a great employee keep him employed.





Happy with service and technician.





Great service very through very professional




an outstanding job


GREAT SERVICE AND WONDERFUL SERVICEMAN




DAVID WAS VERY EFFICIENT AND HELPFUL WITH ANY QUESTIONS WE ASKED .


Service rep. Was very knowledgeable, a gentleman, and cared about the customer.




Great to have BAY AREA as our HVAC contractor.


Great service




On time very professional


Awesome service




Vladimir is a great tech. Professional and efficient.


terrific service





Great service




Thanks for the prompt replies and excellent servicce


Great Service




We were more than satisfied with the service. The gentleman that came was very professional, knowledgeable.


Always dependable, professional




Always dependable, professional


I was quite pleased





SUPER SERVICE --GREAT PRICE-- GREAT COMPANY




Have used your service over 20 years and never had a problem Keep up the good work


Awesome service




The service gentlemen was punctual, professional, knowledgeable and completed the job within the time frame that was quoted. I would definitely recommend Bay Area.


great service




service person was super


Great service




Robert is a very personable young man. Very knowledgeable and effiencient


Awesome service, awesome price!!




From the moment I called to schedule an appt through to job performance, your customer service was amazing. Professional, knowledgeable, would use again and refer without a doubt.


Always great service...and with a smile.





Great Service




The service was professional all the way ~ from the first phone call i made to Bay Area Air Conditioning today... The service tech Shane who came to the house was customer friendly,, knew his job very well and patiently explained everything we asked and needed to know.. Great company and valuable employees !


Great Service




Prompt efficient service. As a holder of a Silver Contract you lived up to the terms and conditions of the contract completely.


Always great service





Fast, reliable service. Everyone is courteous and helpful.





Impressed with commitment on job!




Very pleased with work and explanning trick to improve air flow!


annual maintenance




It was an annual maintenance. Told me what he did. Cleaned Unit checked levels. Everything good.


Great job Rob!





Stephen was very helpful all along the installation process as he was during previous occasions several times.He is very knowledgeable and takes time





Prompt, knowledgable!




did a very nice job on annual service call....


Quick and excellent service





IMMEDIATE RESPONSE-SOLVED THE PROBLEM, GREAT TEAM EFFORT




SAME AS "REVIEW TITLE"


Great service





fast & efficient service




The Tech was very thorough to detect the problem. After checking all the equipment he determined it was a faulty thermostat.


Good reliable service.




I have been using Bay Area for about 11 years. I have found them to be reliable in that they keep their appointments on time and the service is good.


Great Service




Very efficient


Very efficient from the first phone call....very pleased





The best A/C service around




Since Bay Area installed my house A/C and heating unit I have had no complaints nor problems. Their employees are always on time, friendly, professional and knowledgeable. I wish we had used them on the initial install when we built our house.


Rapid responce, great service





Good A/C and Heating Company




We've used Bay Area for 10 years to do annual preventive maintenance and for service calls (three time in 10 years) when the A/C primarily acts up. Good company; good technicians.


On time - Great Service





.....





Very pleased




Technician was on time, polite and thorough


Sold on Bay Area




Always professional and thorough


Great Service




The tech did a great job. I am very happy with his work


As always - great service





Awesome Tecnician




Shane was professional, courteous, helpful and went beyond to norm to care for our a/c unit


good servicr




Fine job as always. Very polite service man,


Great service




The service was prompt and efficient .


Excellent service, Tech very professional





good service





Great service




Tech did a great job of assessing the problem and fixing it in a short period of time. Very professional.


On time, friendly and helpful -Glad to have him





Anual service




Professional, timely


Great service




This company has been in business many years. They are honest and trustworthy, as well as dependable.


Grest service





Pleasant and quick service.





Very effecent work, execellent knowledge




The gentleman was very courteous, and knowledgeable. Great workmanship.


Great service. Price was great also because unit was still under warranty.





Your servicemen were very friendly & took care of our issues.




Minor problem later, he came out quick & it was fixed promptly. Had to rate above average on convenience just because we had the minor issue. Overall service was excellent.


All Better Now




Don't know why problems seem to happen Sunday nights but repairs done by midday Monday and all is humming along nicely now.


Great and dependable service




We can always trust Bay Area AC technicians to do fine work, show up on time and to do the work for a reasonable and competitive price. Thank you!


overall job




Rare these days but I got exactly what I requested on time!


Great service




The guy was very good.


Fast Service





Great service




Called for assistance at 0730. Tech arrived by 10am, fixed short in contacts, coil problem. Very professional, courteous, and repair completed very quickly. Still a Bay Area satisfied customer. Thanks Bay Area.


Great service - responsive & professional




Thomas Delones has been providing preventive maintenance service for us.When a condensation leak developed, he made several trips to resolve the problem.The office was great in arranging prompt service.Thomas's knowledge of equipment and skill in replacing drain pan put us back in service. He did a great job resolving our problem. These folks are great and we recommend them to our neighbors and friends.


Very professional and expert work.




The technician clearly understood what was causing the problem and correct it in a timely manner.


Home owner




Very good service.. Just confused about Cleaning maintainance Service out of pocket and not included in maintainance agreement. Pls send a copy of contract to loladoc1 @gmail.com thanks


Great service




Very thorough


Very professional, excellent work ethic.




I would certainly give my highest recommendation.


Great Service




Pete is great in servicing our air conditioners. We couldn't be happier with his service.


Great service!




Always happy with the service and technician


Great service.




Every year I schedule an annual tune-up for the AC/Heater. Service was performed first thing in AM. Very professional. Well-acquainted with my unit and system. Answered all questions. Reasonable charge. Very satisfied.


Outstanding Service




I have had several chances to interact with Bay Area (Crystal River) in the past two years and their customer service team and the technicans are outstanding. Prompt, expericed and professional. Keith, Mike and Thomas, a big thanks with respect to the recent calls. Also, the service dispatchers are always pleasant and effecient!


great service




on time. knowledgable


Always there




After being a customer for about 9 years, I have never had a bad experience with Bay Area.Their service men are all prompt, courteous and knowledgeable.


Survey




Glen was the consummate professional. Very detailed in evaluation the effectiveness and performance of our AC. When he noticed signs of problems, he investigated and fixed them immediately. He left no stone unturned. He is the best we have had from Bay Area.


Always Great Service




I have been a customer for 11 years. I recommend Bay Area to everyone.


Pete is GREAT but your billing system is below being the pits




One of these days you will send me PDF bill that is not blank. How can cost and pricing of the service if the PDF bill is a blank page?????????


Problem was fixed efficiently





Great customer service




As always, Bay Area AC has done a great job. We have used this Company for 14 years and they have always been responsive, friendly and given quality service. All of their technicians (including Robert) are qualified and extremely nice.


grat service





Awesome Service




Very Helpful and Professional


The Best in th Buiness




Bay Area Airconditioning is truly the best a/c team I've ever done business with (and I'm almost 70 years old). They are highly professional, honest and they care about me as their customer. I couldn't recommend them more highly than this: From one to ten, I joyfully give them one-hundred! ❤️


Very Professional & Great Service





great service




we are having to replace both our air conditioner and furnace your help and understanding in a matter like this has been awesome, thank you for being so helpful.


on time good service




send him next year


Great professional service





Steve is one of the few workers today who does his job correctly and goes above and beyond.




Steve makes his company look good. He is meticulous, methodical and careful. We need to clone him.


Annual Service




The technician (Glen)was very professional and cleaned the unit thoroughly. Always taking the extra step in customer service.


Superb preventative maintenance




Bay Area excels in customer service and has very knowledgeable and thorough technicians. Thank you Shane!


Awesome service & Pete is awesome.





I like having a service technician that knows what he is doing




This is the third and fourth visits and the last two solved the issues. The Tech was great, I would like his name and be able to request him only for any further calls.


Fixed my ac fast





29 Years of Great Service




When I built our home on the Weeki Wachee 29 years ago, I had Bay Area install my air conditioners. When they needed replacing, Bay Area did it. When I need service, as I did on Saturday, they were here in 4 hours, fixed the problem. Great company, great service. The technicians are truly amazing.


Great Service




The Service Technician was very nice and helpful.


Multi attempts at service




I lost air conditioning and called Bay Area, because I have a service contract with them, and have had for some time. They sent out a service tech who diagnosed the problem as a bad fan motor. They called to set up a service installation for the next day. I had a doctors appointment which I could not cancel, but they said they could install the fan motor without me being home. When I returned home, the interior of the house was 92 degrees. I tried to get the AC activated, but could not. I called the answering service line at 6:30P. I received a call from the service tech who said he had just begun a service call, and estimated it would take 2 hours. I called the service line again, and they said they would attempt to get another tech. an hour later, I called again. The original tech called at 10:30P, and was reluctant to come out, as it was late, and he didn't think he could fix the problem. I begged him to at least come check the system to see if he could find anything wrong. When he arrived, he was inebriated, and should not have been driving. He fumbled around until I suggested he button up the unit and go home, and I would get service the next day. He left, angry. The next morning, Bay Area called to send out a tech. I told them I had an appointment, but would be home at 10:30A. On the way home I stopped at the Bay Area office, and spoke with the service manager, and told him about the late night tech. He was not happy. When I got home, there was a Bay Area Tech truck right behind me. I recognized the tech as someone who had performed routine maintenance on my system. Within 5 minutes, he found a wire that had been left disconnected by the original fan installation tech. He reconnected it and I instantly had cold air. Long story, but the poor service from the late night tech was not Bay Areas norm. I will continue my service contract with them.

2017/12/14