Local Reviews

Rated 4.9 out of 5 stars based on 2104 customer reviews

Map of New Port Richey, FL

Great service. Price was great also because unit was still under warranty.





Map of Beverly Hills, FL

Your servicemen were very friendly & took care of our issues.




Minor problem later, he came out quick & it was fixed promptly. Had to rate above average on convenience just because we had the minor issue. Overall service was excellent.


Map of Spring Hill, FL

All Better Now




Don't know why problems seem to happen Sunday nights but repairs done by midday Monday and all is humming along nicely now.


Map of Inglis, FL

Great and dependable service




We can always trust Bay Area AC technicians to do fine work, show up on time and to do the work for a reasonable and competitive price. Thank you!


Map of Hernando, FL

overall job




Rare these days but I got exactly what I requested on time!


Map of Holiday, FL

Great service




The guy was very good.


Map of Homosassa, FL

Fast Service





Map of Spring Hill, FL

Great service




Called for assistance at 0730. Tech arrived by 10am, fixed short in contacts, coil problem. Very professional, courteous, and repair completed very quickly. Still a Bay Area satisfied customer. Thanks Bay Area.


Map of Hernando, FL

Great service - responsive & professional




Thomas Delones has been providing preventive maintenance service for us.When a condensation leak developed, he made several trips to resolve the problem.The office was great in arranging prompt service.Thomas's knowledge of equipment and skill in replacing drain pan put us back in service. He did a great job resolving our problem. These folks are great and we recommend them to our neighbors and friends.


Map of Hernando, FL

Very professional and expert work.




The technician clearly understood what was causing the problem and correct it in a timely manner.


Home owner




Very good service.. Just confused about Cleaning maintainance Service out of pocket and not included in maintainance agreement. Pls send a copy of contract to loladoc1 @gmail.com thanks


Great service




Very thorough


Very professional, excellent work ethic.




I would certainly give my highest recommendation.


Great Service




Pete is great in servicing our air conditioners. We couldn't be happier with his service.


Great service!




Always happy with the service and technician


Great service.




Every year I schedule an annual tune-up for the AC/Heater. Service was performed first thing in AM. Very professional. Well-acquainted with my unit and system. Answered all questions. Reasonable charge. Very satisfied.


Outstanding Service




I have had several chances to interact with Bay Area (Crystal River) in the past two years and their customer service team and the technicans are outstanding. Prompt, expericed and professional. Keith, Mike and Thomas, a big thanks with respect to the recent calls. Also, the service dispatchers are always pleasant and effecient!


great service




on time. knowledgable


Always there




After being a customer for about 9 years, I have never had a bad experience with Bay Area.Their service men are all prompt, courteous and knowledgeable.


Survey




Glen was the consummate professional. Very detailed in evaluation the effectiveness and performance of our AC. When he noticed signs of problems, he investigated and fixed them immediately. He left no stone unturned. He is the best we have had from Bay Area.


Always Great Service




I have been a customer for 11 years. I recommend Bay Area to everyone.


Pete is GREAT but your billing system is below being the pits




One of these days you will send me PDF bill that is not blank. How can cost and pricing of the service if the PDF bill is a blank page?????????


Problem was fixed efficiently





Great customer service




As always, Bay Area AC has done a great job. We have used this Company for 14 years and they have always been responsive, friendly and given quality service. All of their technicians (including Robert) are qualified and extremely nice.


grat service





Awesome Service




Very Helpful and Professional


The Best in th Buiness




Bay Area Airconditioning is truly the best a/c team I've ever done business with (and I'm almost 70 years old). They are highly professional, honest and they care about me as their customer. I couldn't recommend them more highly than this: From one to ten, I joyfully give them one-hundred! ❤️


Very Professional & Great Service





great service




we are having to replace both our air conditioner and furnace your help and understanding in a matter like this has been awesome, thank you for being so helpful.


on time good service




send him next year


Great professional service





Steve is one of the few workers today who does his job correctly and goes above and beyond.




Steve makes his company look good. He is meticulous, methodical and careful. We need to clone him.


Annual Service




The technician (Glen)was very professional and cleaned the unit thoroughly. Always taking the extra step in customer service.


Superb preventative maintenance




Bay Area excels in customer service and has very knowledgeable and thorough technicians. Thank you Shane!


Awesome service & Pete is awesome.





I like having a service technician that knows what he is doing




This is the third and fourth visits and the last two solved the issues. The Tech was great, I would like his name and be able to request him only for any further calls.


Fixed my ac fast





29 Years of Great Service




When I built our home on the Weeki Wachee 29 years ago, I had Bay Area install my air conditioners. When they needed replacing, Bay Area did it. When I need service, as I did on Saturday, they were here in 4 hours, fixed the problem. Great company, great service. The technicians are truly amazing.


Great Service




The Service Technician was very nice and helpful.


Multi attempts at service




I lost air conditioning and called Bay Area, because I have a service contract with them, and have had for some time. They sent out a service tech who diagnosed the problem as a bad fan motor. They called to set up a service installation for the next day. I had a doctors appointment which I could not cancel, but they said they could install the fan motor without me being home. When I returned home, the interior of the house was 92 degrees. I tried to get the AC activated, but could not. I called the answering service line at 6:30P. I received a call from the service tech who said he had just begun a service call, and estimated it would take 2 hours. I called the service line again, and they said they would attempt to get another tech. an hour later, I called again. The original tech called at 10:30P, and was reluctant to come out, as it was late, and he didn't think he could fix the problem. I begged him to at least come check the system to see if he could find anything wrong. When he arrived, he was inebriated, and should not have been driving. He fumbled around until I suggested he button up the unit and go home, and I would get service the next day. He left, angry. The next morning, Bay Area called to send out a tech. I told them I had an appointment, but would be home at 10:30A. On the way home I stopped at the Bay Area office, and spoke with the service manager, and told him about the late night tech. He was not happy. When I got home, there was a Bay Area Tech truck right behind me. I recognized the tech as someone who had performed routine maintenance on my system. Within 5 minutes, he found a wire that had been left disconnected by the original fan installation tech. He reconnected it and I instantly had cold air. Long story, but the poor service from the late night tech was not Bay Areas norm. I will continue my service contract with them.


-EXCELLENT SERVICE BY DAVID TAYLOR




DAVID PROVIDED GOOD INFO TO ME CONCERNING OUR PROBLEM. HE ALSO DID THE REPAIRS IN A VERY TIMELY MANNER.


prompt response, great service




We called because of a drainage problem and had our early morning call promptly returned and an appt. scheduled for the same morning. Great service from our Tech!


Friendly, Caring and Responsive Service




While waiting for the installation of a new unit, Bay Area has continued to keep my old unit operational at no charge. Above and beyond service.


Great service




Good


great service




The Bay Area A/C service tech Jeff responded within a few hours of my call. He took care of our problem in short order, and answered all my questions. It was a pleasure to deal with these folks. I will definitely use them in the future.


Shane knew his stuff!




No problems with any of his work.


as usual serviceman was prompt, with a call, and always pleasantand professional.





Technician on time,courteous,efficient and helpful.never had problems with bay atea





very nice service person would ask for him again





on time, good job





Wonderful service




Your tech was outstanding He arrived on time and worked without a break until the job was completed.all this on Sunday. Cannot say enough good things about him.please give him a pat on the back for me


Great service





Fast and friendly service





Paul




Great service


Thank you!




I was without power for several days due to Hurricane Irma. Power companies finally restored power to my area, but my A/C was not so lucky. This all happened early on a Sunday morning. . .I called Bay Area Air, the lady on the line said I would get a call from a service tech with in a hour. In about 30 minutes I did receive a call and in about a hour total Robert, the service tech, was at my house. He had my A/C issue diagnosed and repaired in no time. Thanks for getting me cool during hot times!


Real great service





Quality service





Great Service




Vladimir was very professional and went right to the task. He was able to reconnect the control panel to my wifi, when I brought it to his attention that it hadn't been connected for a while.


Very good job





Great service!




From the beginning calling the office was a very pleasant and easy experience. Everyone at this company knows what they are doing and is very professional. The tech that came out took his time and was very helpful. No pushy salesmanship, just a very knowledgeable and honest service.


Great Service, Great Employees




Have been a customer since 2012 and heartily recommend Bay Area! Thanks, Glenn!


After a week without power so happy for AC to be back on!





Timely service




Timely response. New part ordered.


Saturday 16th




Company this size I would think you would have more than one service tech on Saturday night. I called himat 7 pm and he said he was completely booked up and would not be able to get to in until Sunday. Had elderly in laws in town from power outage in Ocala. So hot had to take everyone to hotel not knowing when tech could get to us on Sunday.. Thank goodness he came am Sunday. Past AC folks were 24/7 for emergency outages. Always had great experiences with BAAC other than this past weekend. Just my 2 cents


Great Service





great service and happy with price




This is the 2nd time we have used this company, service rep friendly and very happy with your company.


TY Glen




Dependable, quick and honest.


very fast response





Great, prompt service as always!





Wonderful service in a timely manner.





Jeff did a good job, very thorough.




Came out the same day and fixed my clogged leaky air handler.


Great




Robert did a wonderful job he was prompt got things going again and I am very satisfied


friendly, personable serviceman,,,




Always had a good expierence with Bay Area, Darrin is our regular serviceman and Jeff was just as friendly & helpful !!!


GREAT SERVICE




Came home from a shelter on the 12th. Electric went on early afternoon. by evening about 11:00 I noticed the air was not working. At approximately 8:00am I called Bay Area and by 9:00am I had a serviceman Jeffery here. He evaluated what was wrong, ordered a part and it was replaced the next day the 14th. Pete is an amazing person. Not only does he know exactly what he is doing but he is efficient, kind, and courteous and has been working on my air conditioners for the past 15 yrs or so. I have and will continue to highly recommend this company. The only thing I'm upset over is the price. As a widow this is very steep for me.


Shane is awsome




Shane is great takes the extra time to make sure everything is right.


Great service





I would never be without a service contract




Jeff was kind and figured out the problem and ordered the part. Either he or someone else will be back today to install it.


Service after Irma




If the hurricane was not bad enough, our AC went out on 9/12. Thankfully, one call to Bay Area and they were there and had it fixed in less than an hour. Cannot say thanks enough.


You service technician is a great asset to the company.




He works hard and very tedious on his assigned job.


Great service




Our technician chose to come to do our annual service in spite of the fact that he still needed to prepare for the upcoming hurricane. He was not rushed, took his time and did a great job.


Semi-Annual AC Service




Great Service!


Great service!




Very professional, knowledgeable, timely... Would recommend!!


Great service




Friendly and knowledgeable


great




The came fast, on time, solved the problem at a reasonably rate. Very honest. Thanks


AWESOME man with a great smile!




Peter is a great asset to your company. He listens to a customer, is courteous and really is out to do the best he can for a person. I was very impressed with his service! Sincerely, Doris D'Angelo


Great Service




Stephen was very knowledgeable. He explained everything he was doing and also gave some helpful hints to keep our unit in good working order.


real profressiional service





Great Service





great service




great service and awesome price . quick to find out what the problem was, and helped me save money to.


Worked really hard




Did a good job


Excellent employees




Everyone from the men who came out to help me, to the ladies in the office, we outstanding people. They were out to make a customer satisfied. Kind, courteous and just professional! We are still waiting on a pert to come in and I know I can count on Bay Aera to finish the job with high standards. Thank you kindly, Doris D'Angelo


Great service!




Very satisfied with our service.


Quick service as always.




Robert was right to the problem. He was friendly and a very nice person.


Tony





Great sevice, Pete is the best.




Very meticulous and made sure that everything was set right and working as it is supposed to. Able to answer any questions about our A/C that we needed to know. Office help made sure Pete had everything along for our service call. Bay Area is a great company.


Great




But once again everything done was perfect. Your servicemen never disappoint me


Perfect, quick repair and affordable





outstanding service.




very pleased with quality of service.the very best.


Great service, fast response time.




Shane very professional, knowledgeable, nice guy.


serviced




I thankyou for serviced I received peter is great person


great service, little pricey perhaps




Knowing the cost of a capacitor does seem $239.00 for a 25 minute experience is a bit high for a 10 year customer.


Great service




Bay Area is a quality company.


Wonderful service





exellent, as usual




prompt, professional, convenient. All around great service.


I hate surveys. Now go away





Servicemab showed up on time. He unfortunately had to work out in the heat but thankfully he took care of the issue. It seemed to be taken care of in




Problem fixed in a timely manner. Serviceman pleasant & arrived in time. Very pleased


Great service by a great tech.




Your technician was promp and efficient. Diagnosed problem quickly, picked up the parts and me cooling again. All done late on a Friday afternoon.


Great service.




David Taylor has serviced two of my homes and is a great representative for your company! He is a delight and very professional.


Great Proficient Technician




Did a superb and great Job. I was left with the impression He was coming Back


good service- pleasant representative





Great Service




Glen Holsapple is a great service provider


Competent Service




Vladimir from Bay Area Air Conditioning was on time, provided excellent and thorough annual tune up service on our air conditioner.


Peter is the best! 😇




Quick, knowledgeable & polite


Great service, very professional.




Serviceman explained what he was going to do and was very professional and friendly.


Great!




The serviceman was excellent!


Great service





Awesome service




Shane was great he really took the time to find and fix the problem with my A/C


Great




Your service is outstanding and Steve was really knowledgeable and helped us a great we preciate your business


Great service, great technician




Very prompt! The tech was very friendly and knowledgable.


Great Service




Amazing, Very quick, very nice and great service


Bay Area ac




I'm along time customer and builder and Bay Area is the best!!!!


Fast service




Very quick to answer an after hours call and they were here within 2 hours.


AC thermostat




Shane Killeen fix the AC thermostat fast and efficient work. He is very knowledgeable on his job and explains in detail on what he did. I would recommend him to others. Great service, thanks.


Great service, awesome tech, good price.




Will only call Bay Area for my heating and AC needs, has always been the best in the county. Unit tune-up could not have been done any more thoroughly than it was. Tech was a good guy, friendly and took pride in the quality of his work.


Best Service for HVAC




Great people


Phase 1




Came early and fixed the problem. Developed a plan si the problem would not requre again.


Bay Area Air Conditioning Customer Satisfaction Survey




Glen provide professional, courteous, service. Took time to explain and answer all my question. Very pleased with this service. Thank you Mary Jo Daraklis


Excellent service




I highly recommend Bay Area Air Condtitioning. For the past three years the technicians have always done a fantastic job in repairing my ac. They arrive quickly, are friendly and professional.


Great Service




Prompt courteous service. Reasonable price and reliable.






Response from Bay Area Air Conditioning-New Port Richey:

Mr. & Mrs. Romiti, Thank you for taking the time to talk to me on the phone. I was very glad to hear that you were indeed happy with the work that Thomas completed for you. We appreciate your continued patronage and look forward to being of service to you in the future. Sincerely, Chris Hines


Great service and coming in a short time




Came soon after I called and his work was exceptional.


Annual Service Call, McLaughlin Family




David Taylor handled our Annual Service Check, as he's done in years past. As always, David did his usual great job. You have a great employee in David. This is one tech you need to make sure you keep on payroll. Great with customers.


wonderful service, awesome price




fantastic gentleman, explained everything great asset to company


super service - nothing but respect, explained everything that had to be done.




I just would of appreciated it if when I called I would be been told 67.00 plus labor. I was only told 67.00. thank good the part is under warranty (3 yrs old) since I have to pay for the labor again to be installed.


Excellent service!!! Very friendly!





Great job




Keith correctly diagnosed a problem we were having with error codes coming up. He spent the time to trace it back and I have had no emails with error code since then. Great job!


Great Service





The Best Service Technician By Far




Pete had been our regular Bay Area Technician of choice for many years. It is obviously in his nature to go out of his way to make us feel assured that the job will be done correctly, and to make us feel good about the whole personal and professional relationship between us the customer and him tne service provider. He is the best !


Great service





YOUR REPAIR PERSON WAS GREAT BUT THE OFFICE WAS TERRIBLE




THE GENTLEMEN WHO CAME TO THE HOUSE WAS EXCELLENT. VERY PROFESSIONAL AND COULD NOT BELIEVE HOW I WAS TREATED BY THE COMPANY WHEN REPORTING THE PROBLEM. I HAD CALLED FOR SERVICE BUT WAS TOLD NO ONE COULD ASSIST ME THIS LATE IN THE DAY ( CALLED AT 4:15 PM) AS ALL REPAIR MEN HAD LEFT. I EXPLAINED THAT I HAD A HANDICAPPED PERSON AND REALLY NEEDED THE HELP. NO SUGGESTION FOR SERVICE WAS MADE AND I WAS TOLD THEY COULD COME OUT FIRST THING IN THE MORNING. ALL NIGHT I HAD TO KEEP MY HUSBAND HYDRATED AND EVEN HAD TO CHANGE THE BED AS IT WAS SOAKED WITH SWEAT. MY HUSBAND IS 81 YRS. OLD AND PARALIZED. GETTING HIM OUT OF BED MYSELF WAS VERY DIFFICULT AND DANGEROUS TO BOTH OF US. I WISH THEY WOULD HAVE OFFERED TO HAVE THE "ON CALL" REPAIR SERVICE RESPOND. I WAS NOT AWARE OF SUCH A SERVICE AND WAS NOT TOLD OF IT. A VERY BAD EXPERIENCE WITH YOUR COMPANY AND NO WAY TO ASSIST AN EXISTING CUSTOMER WITH A PROBLEM. ONCE AGAIN...YOUR" REPAIR PERSON" WAS GREAT!


Robert is awesome and always gives great customer service.





Replace Capacitor




I was scheduled for an appt. between 8 & 12 the technician arrived very close to 8 am and went right to the problem area. He identified the problem within minutes of arriving and replaced the part; I have a Gold service contract so price was not an issue


great service




seems to really know what he's doing. Diagnosed the problem and part ordered...


Great Service




Tech was awesome


top notch




the best


Awesome Service




We were so impressed with the professionalism and kindness displayed by the folks at B.A.A.C. Thank you for being the best!


xcellant service





Great service and prompt




Always very satisfied with Bay Area, very prompt and friendly service!


Best service





Very knowledgeable and friendly





Outstanding Service




Absolutely outstanding service and support. Came out on a weekend and had me up in running in no time.


Friendly and professional




New to home and needed assistance in locating filters and to ensure correct operation inside


good serviice-fair price





Great service, pricey.




Knew technician and had confidence in him. Diagnosed it fast and installation was on Monday right after the weekend. Accumulater did not look expensive,but the refrigerant must be, because the price seemed a little high.


Honest and trustworthy




We are very happy with the service and repair Bay Area Air Conditioning provided for us. I was able to schedule an appointment online and shortly received a call back. Shane (service tech) arrived as promised and troubleshot our a/c. He made appropriate repairs and thoroughly inspected the unit for proper cooling function. Charges were fair and I am comforted to know I was not sold anything I didn't need. This is an honest and trustworthy company which employs true professionals.


Very Professional. Pleasure work with Thomas DeLones




Thomas has patiently answered all my questions in order to for me to make a better informed decision. He is knowledgeable and personable. I would recommend him without hesitation. I have a very positive view of Bay Area Air Conditioning after doing business him.


great service




Fast, accurate and professional


Great service. Arrived on time and provided me with useful information.





Good work





good service




i have always had good service from bay area co, but after reveiwing bill, i did not think you charged for service call ,if repair was made at time of call. would like a reply to me .


quick and professional





great service especially in an emrgency




jeff was fantastic. Very professional and concerned about our situation.


Outstanding Service!




Communicates well. Definitely an asset to Bay Area.


This service visit was awesome




Jeff must be a valuable employee. He is calm, polite, professional and very efficient. He also got here within and hour of my call! Amazing!


great service, very knowlegable





detrmined to find problem and fix it




good job,so far


Fast, courteous, and knowledgable service staff both in the office and in the field.




Best service I've had from any company ever.


Bay Air Service





Wonderful Technician




Great


As always Darin Greene is our favorite tech when our air conditioner needs a little "TLC". Great Service, Thanks Darin!!




See above, Great Service!!!


Uncomfortable




Not sure


Fast,respectful & cheerful





Great service very through did his job with a smile





Excellent Tech.





Professional Service





Great Service , Quick Response Tim




I Feel The Service Is Definately Of Highest Quality


excellent service




I called this morning, the repairman came this morning and repaired what needed to be done so I could have air conditioning. He was excellent.


Great service




He completed all he said he would do. Service was quick and complete


service call





Fast Service




We called and they came out within a few hours and fixed the problem.


Excellent service




Excellent service. Knowledgeable technician.


Great, thorough service!!!!




Keith was professional and very thorough in his assessment and correction of our air conditioning unit. Highly recommend this company and this technician!!!


Wonderful service




Very friendly


Great service and quick response.





Service review




Your rep was very polite, professional, he took his time is checking our system out and responded to my questions very well.


Service was excellent




Service was excellent, but scheduling and return phone calls were lacking


Great service





Great





Timely response, same afternoon I called, he was here to fix my AC




I called CR Bay Area not New Port Richey.


Great fast service





Pete is a very competent professionl technician... Nice guy... Very thorough...





Friendly, thorough service.




Very satisfied


fast friendly service




fast friendly service. Prices are fair and tech did a excellent job.


Promt




The tech was there within a couple hours of me calling. He fixed the problem and was gone within 30 minutes.


Great service!!!!




Very thorough in all aspects


Great Service




Peter, the technician, was knowledgeable, friendly and quickly fixed the problem.


perfect as usual





Rapid response




My AC stopped working on a very hot day Bay Area AC was ble to send out a technician in under 2 hours!!!! The office staff and my technicians,Jeff, were all so pleasant and empathetic to my dilemma. Would definitely call on Bay Care AC again!


Fantastic service!




Even though we didn't purchase our AC unit from Bay Area, they provided us with excellent service. We called at 9:00 am and Steve was at our house around 10:30. He was very knowledgeable and professional. We will be using Bay Area from now on.


Great service




Well knowledge of my service on my a/c unit

2017/10/16