Local Reviews

Rated 4.9 out of 5 stars based on 2645 customer reviews

Map of Inverness, FL

Great Service





Map of Crystal River, FL

great service




Rob was great he kept me informed . I haven't had anyone else than Bay Area Air do any service for us


Map of Homosassa, FL

Survey





Map of Clearwater, FL

So far we are very happy with your service and pricing. Since 5 stars are perfect we may hold back a star just to keep you improving.




We had Dave check Freon which was up to specs. Dave also leak tested the A- coils and compressor and was not able to find any leaks. When the unit was installed the refrigerant lines were not replace since they run under the concrete floor through a conduit. We assume the lines are original and my be corroded and almost impossible to remove to install new lines but no one has attempted the task. We plan to have your company move the compressor off our patio and new lines installed at that time. However, we must gain approval and permits from On Top of the World Management. If they approve the move and issue a permit, we will contact you to complete the job.


Map of Hernando, FL

Review of Steve Fitzgerald




As always, Steve arrived at the appointed time and did a thorough, comprehensive and complete cleaning and review of the efficiency of our system. He is terrific at what he does and is very professional. He always makes sure he completely cleans up after his work is done.


Map of Homosassa, FL

exelent service and really great guy





Map of Inverness, FL

Shane was great





Map of Citrus Hills, FL

great service, very knowledgeable service tech




as above


Map of Lecanto, FL

Excellent




Excellent service, polite & timely.


Map of Hernando, FL

Great service.Friendly




Friendly, & knowledgeable .


great service- great representation of Bay Area




Yes you can share


Very Informative




Technician took time to explain what he was doing and why. Further explained what. I needed to do throughout the year.


Excellent Service & Price




Annual Service always easy to arrange and at a great price. Tom answered all my questions, performed quick thorough service and made helpful suggestions. Offered to install mesh wire to eliminate leaves from collecting in heat pump chamber.


Great Service, Awesome Price





Timely




great service , competitive prices , professional techs , I've been using them for 13 years ,


Excellent service!




Shane Killeen did a great job. We will request him next time.


Very satisfied, thank you.





All is Well !!!!!!




Gentleman showed up, got to work, completed the inspection. All is well !!! Thank you !!


Spring PM




I always get great service by your company. Your techs are very polite and professional. Always on time. Neat and clean. It os a pleasure to do business with your company with everyone I have interacted with from office staff top field service.


excellent service





great service




very prompt. very professional.


Timely Service





Mike was friendly, professional and thorough.





Great Service!





GREAT TECHNICIAN, VERY PROFESSIONAL, GREAT VALUE.





no issues everything went very smoothly




have been in this home for 14 years and you have serviced my AC needs. No issues No problems. Keep it up .


Quick response every timr




The technician was knowledgeable, helpful, and on time!


I have been a regular customer since i've been here. back in 2001...good job..





Friendly and Efficient Service





received service call & repair same day




Appreciate quick service on a rental property


complete over-all service




As long as I get the same service person, I'll know my air conditioner is well maintained.


efficient & professional




Vladimir was efficient and professional in servicing my air conditioner.


Great professional service





Great service




The technician was very thorough and pleasant to deal with. He was informative as to what he was doing and why.


Professional





excellent service





Knowledgeable Technician




After Mike made the 'diagnosis' of a part going bad in our a.c., he made sure we knew the hazards of using it until the part was replaced. Replacing the part was hard to do as a recent renovation of our garage reduced the working space in which to maneuver, disassemble and reassemble the parts to make the replacement of the new part. He showed patience and ingenuity in getting the job done in spite of the conditions!


Excellent Service




Bay Area shows up on time, covers the problem requested and evaluates the status of the our air conditioning system. When their service technician noticed I was suffering from persistent allergy issues he suggested to me a Reme Halo system that greatly improved my life. My allergist confirmed the wisdom of adding the system to my air conditioner. I noticed the techs have been in the business for a good while and seem to be experienced and very neat. Appreciate the service and the people.


i trust bay area,fair price,and very friendly.give credit to the lady on the phone also




jeff was great first class !!!


Very professional





very friendly, courteous & knowledgeable





Wonderful Service.




The Tech was very professional. Very knowledgeable. Courteous. I hope when we call for service again we get him again.


Peace of mind!




Your rep was willing to answer our questions, was obviously knowledgeable. The house is empty most of the summer so it’s good to know the equipment is in well/working order. Feeling good about it!


Excellent service and very efficient




Steve was very good. He was very helpful and receptive to my questions and gave me some good maintenance tips.


Great Service




I called about a vibration in the outside unit. Service tech there the next morning and it was just tubing components rubbing together. A quick fix and sounds perfect. Result is piece of mind.


Wrong name but great service




Very pleasant expierence


Terrific service




Honest,fast,efficient & friendly with a great personality


very attentive to my questions and answered them completly




very happy with serviceman and service.


Well satisfied





Excellent service





Good service




Excellent service, very knowledgeable, helpful


Great Service




Robert had to order a new outdoor unit fan blade last week. Got a call and it is now working quietly. Thanks


Great Service




We appreciate that Bay Area AC is always quick to respond to our call. We are always happy to have Pete service our unit. He always does a great job and explains what is needed in a way we understand.


Great Service





Review Title





Fantastic AC Service




Jeff Myers was fantastic and very polite technician. He went through the repair with me and showed me where the problem was. He replaced the damaged capacitor and had my AC system up and running in no time. I would recommend Jeff and Bay Area AC. Thank you very much for your effort Jeff. Five Star****** Metaxia Giannopoulos


Geat Service





Excellent prompt service




I have used Bay Area for 16 years and would not consider any other A/C business.


Super service




Shane is a great Tech


Great service




On time, efficient and friendly!


Fast response to my phone call.




The tech explained the problem to me and how he was going to resolve the issue. He then proceeded to fix the wiring. The AC was up and running. It gives me great piece of mind to know that Bay Area is out there giving that kind of service to it's customers. The service tech was outstanding!


As always, great service.




Very happy with the service department and the amount of time that I was down was minimal. Thanks to all.


good service, very Informative





Great service, Rob always does an awesome job.




Wonderful job always !!!


AWSOME




Bit costly for a thermostat


Great service!




Mike was awesome!


Was very quick service. Robert identified the problem within minutes. Great JOB !




ON a scale of 1 thru 10, Service was a 10 !


GREAT CUSTOMER SERVICE BY TECHNICIAN JEFF





Great work, on time very thorough work





Great Service!




Pete was fantastic! He was very personable as always. Got right to the problem and fixed it straight away. We would like to request Pete anytime we need service!


Good





Pete did his usual professional job Your are fortunate to have him working for you.





Seemed to do a good job.




Only thing was he really smelled of smoke. As soon as he came in and walked by us we could smell it. Also from his vehicle.


prompt, pleasant manner, explained findings





Through Tune-up




Great job with a through cleaning. Told him we smelled something hot during winter heat cycles, He found loose wire screws on main Aux Heat Box contactor, one screw was real dark. Hope that fixed it, will know this winter.


David is a real professional





Always Great Serviceas




As always Rob was there on time and got the job done with professional courteous service


Excellent Responsible Technician




Technician was polite and very attentive to his work. Paid attention to detail.


Bay Area Service always the best




Couldn't ask for better service and an outstanding service person. Give him a day off with pay!


Prompt arrival, Great service




Mike arrived promptly at 8 a.m. and completed our annual service promptly. As usual we were pleased with the service from Bay Area.


Great service, thanx




Can always count on Bay Area


Steve is always friendly and very good at his job. Very conscientious .




Very dependable.


Good Service





Great Service and the Price was right





Great Service !!!!!




Our technician was knowledgeable, professional and courteous. He really went above and beyond to get our unit working right.


Great service from Steve




No problem getting an appointment with Steve and he was prompt and did a fantastic job. Explained the extended warranty very well.


Great service




Very pleased with Bay Area Air


Fast and friendly service




Tech did a great job diagnosing and fixing the problem.


Highly recommend.




First time service call. Tech was professional..courteous..knowledgeable and responsive to my questions with clear explanations regarding the diagnosis and repair of my a/c problem.


Great Service





Excellent service




Mike is a very helpful, friendly and knowledgeable technician.


Always looking out for you.




With Bay Area AC since 1985.


Super Service




Shane did an outstanding job. Hopefully, we get him next time too.


Lots of wonderful workers!




We had our AC System installed several years ago by Bay Area, and we have it serviced every year. Their technicians are knowledgeable and courteous. We have been completely satisfied with this company.


Great service




Technician was very knowledgeable. He answered all of our questions.


Great service




Excellent technician. Rob is always professional and courteous.


AC TUNE UP,WITH PETE




GOOD COMPANY,ALWAYS ON TIME,PETE IS A GREAT SERVICEMAN.


Always excellent service performed by Mr. S.Fitzgerald




The cost of the UV bulb is very high.


Exceeded Expectations




Shane was great and the work was completed in a timely and excellent fashion.


friendly, knowledgeable tech





Great service





Always Great Service




Steve is a wonderful asset to the company. He's always on time, friendly and knows his job well.


as usual, very satisfied




I am very pleased that you provide our AC & heating unit.


Really nice app




Shane was very professional,through and personable. Would recommend him and will ask for him in the future 😎


Peter did an excellent and efficient job!




Peter represented your company very well.


Amazing company




Since we started using Bay Area Airconditioning New Port Richer we never, ever had Amy bad experience with them. Amazing customer service, amazing technician, awesome prices. They are always nice, professional and fast. Thank you so much for always helping us. Special thanks to the technician, he really deserve a raise $ 😉


Great friendly service and knowledge.





Both price and service were excellent.





The best in service




I believe that Bay Area offer's the best service and repair in citrus county.


Great Service, excellent technician!




We have been using Bay Area Cooling and Heating since 2005 and have never had an issue, they are responsive and take care of all problems immediately. Highly recommend them.


Excellent service & very good competitive price




I have been a customer for five years and I will continue to do business with Bay Area A/C an outstanding company!


Usual Prompt Service




Everything checked out perfectly.


Excellent Service




Excellent service and communications as usual from our service tech Dave.


Good service.




The repair man was thorough and professional.


Great Service and representation of company




Office staff very nice and understanding of needs. The service tech was professional, neat and knowledgeable. This company has integrity:!


Great service





Mike was great, very friendly, answered my questions and he was timely.





Excellent customer service.




Very pleased with office and tech service.


Professional Service




Excellent service on an issue with mold in A/C ductwork. The representative thoroughly reviewed the issues and possible solutions to us in layman's terms. We are awaiting our insurance company's review and authorization before proceeding, but expect that soon.


ontime great job




nice to have someone you can count on


Thorough service




Always professional and satisfied service


Comfort Zone problem




The original tech did not spend enough time to diagnose the problem. Presumed it was the thermostat. Second Tech, Shane, after replacing thermostat and finding that it did not fix the problem, spent the time necessary to really find the problem and the ultimate solution. Would request him when it is time for annual tune-up.


Yearly service




Excellent tech. Answered questions & explained work


Great technician, Very Knowledgeable!





Great service. Informed technician





from office through technician - a very good experience




I Have used you folks for our a/c etc. since you installed the original system in 1984. have continued to use you for all our maintenance and for a replacement unit. always totally satisfied


Great customer service




The staff are always friendly and courteous. The technicians are very knowledgeable and will answer any questions you may have.


Great as usual





Annual Spring Service 2018




Lisa telephone me in February to remind me of the annual servicing for our HVAC units. Schedule was a mess so I promised to call her back to arrange the appointment with Keith. I returned Lisa's call in March. Within days, I was able to get on Keith's schedule. Keith showed up on time and again demonstrated his professionalism and technical acumen in servicing the units. Keith explained the financing and technical specifications on a possible, future purchase to replace one unit. I remain very happy with Bay Care, Lisa and Keith. See Keith again next spring.


AS always, great service and Ben is awesome!




Ben has been my service man for years. He's great and does a wonderful job. Kind and courteous as always. Wouldn't have anyone else.


Great service, and system seems to be very good




This was an extremely satisfying experience with the whole process of getting a new h/c system. Steve Fitzgerald has been our Tech for a few years now and his knowledge and ability to gain our trust and respect made the process great. The installation team was also excellent, clean neat efficient and knowledgeable. Thank you. Joe c


Took the time to explain how to use the thermostat. I was confused about the emergency heat.





Yearly maintenance.





outstanding service and professionality




I am VERY leary of repair people and take a professional and investigative approach to choosing people. I chose this firm based on reviews, and hoped for the best. I was not wrong ... the very positive reviews DID reflect the terrific work of this firm. I will highly recommend them and also call them next time I need something.


Very thorough and professional





Great service!




Pleasant.


SO far, excellent service. Glen H. did what I see as, an excellent job.




I will recommend Bay Area AC to anyone who need excellent service for their AC. No complaint so far.


Service




Good service


Pete always does a great job and it is well worth $69.00 for piece of mind.




I think it is important to have an annual tune-up on my AC system. I always request Pete because he know my system well and he is very efficient and professional.


fast response amd GREAT SERVICE!!!




Steve Fitzgerald was the service tech and I was very impressed with his professionalism and expertise in immediately recognizing our problem and taking fast action to fix the problem we had.


the service person was efficient, friendly was attentive to all questions and conserns, and was respectifull of the house as it was raining sometimes




You can tell "Carrier" that there touch thermostat is junk and almost useless. This new system does not work as good as the older system that it replaced.


Great Service





Great




Shane was very friendly and polite. He got right to work on my unit and explained what he was doing. I would be happy to have him service my unit again when I need service.


Thorough job done. Awesome employee.





spring tune up





Dependable!





Pete is thorough and very detailed, being very sure to check everything over carefully. He is personal and trustworthy!!




Thank you Pete for being our tech!!!


Great knowledgeable tech.




Great tech, timely arrival, nice job.


excellent service......




tech was friendly and thorough


Excellent Service




Very Knowledgeable troubleshooting and repair. Had the part needed on his truck. A/C and furnace was working well before he left.


Very thorough




Annual inspection was very thorough. Stephen answered many questions I had, which was very helpful.


Very efficient and came early in time frame which I appreciated.





Great service





Wonderful serice and helpful answers to questions




Was very pleased with service and estimate..


great service at my time





Really good service




Repaired my self inflicted damage to my unit for me. . Great tech. And responsive service.


great service, very knowledgeable and answered all my questions




the 3rd tech I've had come out and everyone was exceptionable. I knew nothing about Bay Area so I took a chance since my experience with Acree was a nightmare. As you can imagine, I had some trepidations, but I was pleasantly surprised and greatly satisfied with my choice.


Great Service




Gave us an expert and honest opinion


Great service!!





Pet is always friendly & knows what he is doing.





The service is excellent! Value is teriffic!!




I especially appreciated the serviceman's patience in explaining all my questions. He was very polite and knowledgeable. Always a smile! That is a plus in customer satisfaction!


Great service.




Diagnosed bad fan motor, and quickly replaced the motor... Great service!


Excellent Service




Service technician Ben Wilson came out to complete the compressor replacement by removing the temporary suction line filter. We really appreciated his professionalism and knowledge of his trade. The next time our A/C unit needs to be serviced, I hope he will be the technician to do the job.


Very pleased




David has done annual inspections for us twice. He’s highly experienced and checks the system thoroughly and explains things. We will continue to ask for him when we need any service.


Good service. Showed up right on time.




Vladmir was pleasant and very professional. Seemed to do a good job servicing our heatpump.


Great Resonse!




We called and the same day you responded. We did not like the news, but some wear and tear is expected. Once we receive the cost of a new coil we will decide what to do. A new system is costly versus a coil replacement. If we decide upon a new system we will go out for at least three bids. Thank You!


Rob was super




With a quick review of our concern, Robert explained what was going on with the system which was installed in august this past year.


Very knowledgeable technicians





great job





Great service




Shane was very thorough and did a great job!!!!


Yearly chkup





awesome




we have always used bay area a/c, mainly because of the professional way we are treated and the expert service we receive. there was no doubt of where we would buy a new a/c when it was time. we would recommend bay area to anyone who wants quality service and having rob hirsch as our tech. is the one thing we strongly believe is the main reason your company has excelled.


Great Customer Sevice





Great Service




Not only great service, but shows up on time.


Great service




The service man that came is the same one I requested from last year. He is thorough, polite and honest and knows what he is doing.


Terrific service





Great, courteous service.





Great service




Steve is always a pleasure to work with.


great service





Thorough, extremelycompetent, extraordinary customer empathy





service was awesome!





Prompt and complete service.




Our A/C maintenance was performed with great care and efficiency. We will sign up again next year.


survey by BOB




Excellent presentation, the man knows his stuff, was informaive and knows his product.


Awesome service




We have been with Bay Area for years. Rob is the service person you want. He listens, he understands, and he explains so you can understand. He ask for him everytime we need something.


Big Job done right




Mike Barry did an excellent job replacing our old compressor. He made every effort to get our repair done quickly and explained things to me in a way that I could easily understand. Now our A/C unit is performing perfectly. Great service, great repair.


Excellent service, excellent technician!




We have the check-up done yearly and have always been extremely pleased with the service. The technicians are very knowledgeable and keep our system running beautifully. Everyone from the office to the field technicians are very friendly. Super company!!


Excellent work




Ben is extremely thorough and a very courteous employee. Bay Area A/C us lucky to have him.


good service




we always receive high quility service from your rep


Very professional technician





service tech. was very knowledgeable. and friendly





Very good service




Great experience


Mike was very professional and thorough.





No Problems Reported




This Property was rented at the time of the visit and the renters had no complaints. I have used Bay Area for 5 years or so and I have been impressed with their service but this year I was not at the residence. So this is based on prior experience plus no complaints from the renters.


Always great and Curtious service





Excellent service,




Jeff is a professional tech, very thorough, complete.


Review of Service




We were pleased with service. Service man was very professional and knowledgeable. We were pleased that we called and service was given earlier than expected time.


Outstanding Service




Shane thoroughly cleaned, checked, and evaluated our system. He answered all our questions. Thanks Shane, job well done!


great service and awesome price





Great and efficient service




Serviceman was on site between scheduled service time. He was courteous and did work in a timely manner.


Great




I was very thoroughly satisfied with the service that I received on Sat., the 17th of April. I appreciate the promptness and ability of your company.

2018/04/26